Senior Social Media & Community Manager - Manufacturing

IKO Industries; Mississauga; On-site; CAD 78,000 - 90,000; Full time

Benefits offered by this job

Health Insurance (incl. VHealth & HCSA

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

Short-term Disability

RRSP Match

Paid Vacation

Floating Days

Employee Assistance Program

Employee Engagement Events

Awards and Recognition

Tuition reimbursement

Service Awards

Employee Perks & Discounts

Job summary

IKO Industries Ltd. in Mississauga, ON seeks a Senior Social Media Specialist to develop and execute organic social content and manage community conversations across multiple brands.

You will support the Social Media Manager and pivot to primary Community Management during the leave period. Ideal candidates bring strong writing skills, sharp judgment, and experience with social listening and reputation management platforms like Hootsuite or Meltwater.

Qualifications

• Bachelor's degree in Marketing, Communications, Public Relations, Business, Journalism, or a related field.
• 2-3+ years of experience in Community Management or related role with responsibility for customer interactions and brand reputation.
• Experience creating and supporting organic social media content across major platforms.
• Experience managing multiple brands or business units is an asset.

Responsibilities

• Support planning, development and execution of organic social media content across multiple brands.
• Stay current on social media trends and platform changes to identify opportunities.
• Monitor brand mentions, conversations, reviews, and user-generated content across digital properties.
• Respond to comments, messages, reviews, and inquiries professionally and timely.
• Identify risks and escalation needs; collaborate with internal teams for resolutions.

Skills

Written communication

Critical thinking

Social media platforms

Social listening tools

Organization

Cross-functional

Graphic design basics

Education

Bachelor's degree in Marketing/Communications/PR/Business/Journalism

Tools

Hootsuite

Meltwater

Job description

IKO Industries Ltd. in Mississauga, ON seeks a Senior Social Media Specialist to develop and execute organic social content and manage community conversations across multiple brands.

You will support the Social Media Manager and pivot to primary Community Management during the leave period. Ideal candidates bring strong writing skills, sharp judgment, and experience with social listening and reputation management platforms like Hootsuite or Meltwater.