Senior Site Reliability / Gitops Engineer

Canonical; Edmonton; Remote; CAD 100,000 - 130,000; Full time

Job summary

Canonical is seeking a Senior Site Reliability / Gitops Engineer to join the Information Systems team. This role involves driving automation in cloud operations, supporting services for over 60 million Ubuntu users. Candidates should have experience in IT operations automation, a passion for Linux, and effective communication skills.

Benefits

USD 2,000 annual learning and development budget

Annual compensation review and performance rewards

Comprehensive benefits including wellness programs

Opportunities for travel and team events

Qualifications

• Experience in IT operations automation and Infrastructure as Code.
• Knowledge of Linux networking, routing, and firewalls.
• Flexibility and adaptability to fast-changing environments.

Responsibilities

• Drive operations automation using Infrastructure as Code.
• Collaborate with IS architect to align solutions.
• Provide feedback to developers to improve operations.

Skills

Automation

Communication

Troubleshooting

Cloud Computing

Collaboration

Education

Bachelor's degree or higher in computer science or related field

Tools

Kubernetes

Prometheus

Grafana

Elasticsearch

Job description

Senior Site Reliability / Gitops Engineer

Join to apply for the Senior Site Reliability / Gitops Engineer role at Canonical .

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. We are a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and few office-based roles. Teams meet 2-4 times yearly in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role offers an opportunity for an automation-focused senior technologist with a passion for Linux to build a career with Canonical, driving success for those leveraging Ubuntu and open source products. If you have experience in IT operations automation, Infrastructure as Code, and a passion for technology, you'll enjoy working with some of the best in the industry at Canonical.

Job Summary

The IS team supports and maintains all of Canonical's IT production services, serving over 60 million Ubuntu users. As a Senior SRE & Gitops engineer, you will drive operations automation in private and public clouds using open source infrastructure as code software, CI / CD pipelines, and Canonical's automation products. You will also provide feedback to developers to improve product operation at scale, collaborating across teams. You will be part of a global team of SREs supporting services for our company, customers, and the Ubuntu Community.

Responsibilities

• Lead automation development and Gitops practices as an embedded tech lead.
• Collaborate with IS architect to align solutions with architecture vision.
• Design services as products for IS.
• Develop and improve infrastructure as code practices, increasing automation.
• Automate software operations for reusability and consistency across clouds.
• Maintain operational responsibility for core services, networks, and infrastructure.
• Enhance troubleshooting, capacity planning, and performance analysis skills.
• Utilize observability tools like Prometheus, Grafana, Elasticsearch for monitoring and alerting.
• Support and collaborate with global engineering, operations, and support peers.
• Focus on larger projects and automation during dedicated development time.
• Share expertise through design sessions, mentorship, and collaborative work.
• Handle time-critical escalations.

Qualifications

• Modern hosting architecture driven by infrastructure as code across clouds.
• Product mindset focused on developing products, not just solutions.
• Experience with Python, large projects.
• Experience with Kubernetes or similar container orchestration systems.
• Proven ability to manage and deploy cloud infrastructure via code.
• Knowledge of Linux networking, routing, firewalls.
• Familiarity with Linux storage solutions like Ceph and databases.
• Deep understanding of cloud computing concepts and technologies.
• Bachelor's degree or higher in computer science or related field.
• Effective communication skills in English (email, chat, video, in-person).
• Strong troubleshooting skills from kernel to web, with willingness to seek help.
• Flexibility, quick learner, and adaptability to fast-changing environments.
• Comfort working within distributed teams.
• Passion for open-source, especially Ubuntu or Debian.

What We Offer

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review and performance rewards.
• Comprehensive benefits including leave, maternity / paternity leave, wellness programs.
• Opportunities for travel and team events.

About Canonical

Canonical pioneers open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, expect excellence, and foster a discrimination-free workplace. Diversity enriches our environment and products. We are committed to fair consideration for all applicants.

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Site Reliability Engineer • Edmonton, Division No. 11, Canada