Senior Site Reliability Engineer, Environment Automation New Remote, Canada

GitLab Inc.; Canada; Remote; CAD 90,000 - 130,000; Full time

Job summary

GitLab Inc., a leading open core software company, seeks a Senior Site Reliability Engineer specializing in Environment Automation to ensure user-facing services run smoothly. You will automate, maintain, and enhance operational processes while shaping future service rollouts. Candidates should possess strong Infrastructure as Code skills, with a primary focus on Terraform, and experience with GoLang or Ruby. Join us in maximizing efficiency and innovating within a collaborative environment.

Qualifications

• Experience with Infrastructure as Code technologies, especially Terraform.
• Comfortable using GoLang or Ruby, with GoLang preferred.
• Experience interacting with customers and urgency in resolving their issues.

Responsibilities

• Automate operational tasks for Environment Automation.
• Develop monitoring and alerting systems based on usage patterns.
• Respond to user emergencies and support requests.

Skills

Infrastructure as Code

Automation

Collaboration

Monitoring

Security Practices

Tools

Terraform

GoLang

Ansible

Kubernetes

GitLab

Job description

Senior Site Reliability Engineer, Environment Automation

Remote, Canada

GitLab is an open core software company that develops the most comprehensiveAI-powered DevSecOps Platform , used by more than 100,000 organizations. Ourmission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running ouroperationson our product and staying aligned with ourvalues . Learn more aboutLife at GitLab .

Thanks to products likeDuo Enterprise , andDuo Workflow , customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other GitLab production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our environments and the GitLab codebase. We specialize in systems, whether it be networking, the Linux kernel, or some more specific interest in scaling, algorithms, or distributed systems.

As a Senior SRE you will:

• Build: Automating every operational task is a core requirement for Environment Automation SRE. E.g. package updates, configuration changes across all customer platforms without interruptions, tools for automatic provisioning of customer facing services, etc.
• Maintain: Develop a good (early) warning system and system that allows for reliable and quick maintenance tasks, such as library upgrades, version migrations and similar.
• Plan: Develop monitoring and alerting systems that predict capacity needs based on the customer usage patterns. Plan for new service rollouts, expansion of existing services and preparing advice for customers to optimize their resource consumption.
• Respond: Respond to user emergencies, platform alerts and support requests.
• Enhance: Implement new, and update existing security measures for the protection of GitLab infrastructure.
• Partner: Act as Subject Matter Experts within the GitLab Infrastructure team when interacting with internal and external compliance assessors during certification and recertification of regulatory requirements (ex. FedRAMP, SOC2, ISO).
• Collaborate: Work with other engineering stakeholders on resolving larger architectural bottlenecks and participate by offering a large scale operational point of view. Work in close collaboration with software development teams to shape the future roadmap and establish strong operational readiness across teams.

You may be a fit to this role if you:

• Have experience with Infrastructure as a Code technologies, and libraries powering GitLab. Having experience with Terraform is a must.
• Are able to reason about large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Are comfortable using GoLang or Ruby and have used GoLang as a programming language.
• Enjoy working with peers and collaborating across teams to deliver unique solutions to various technical challenges.
• Are able to leverage GitLab as your day to day go-to tool.
• Have experience regularly interacting with customers, and a focus on resolving their requests with a sense of urgency.

You share our values , and work in accordance with those values.

Projects you could work on:

• Develop, evangelize, and monitor the adoption of solid cloud security practices.
• Working from the team’s issue tracker, driving changes required to operate a large number of GitLab environments.
• Work on the GitLab core projects such as, GitLab Rails, GitLab Runners, GitLab Workhorse, Gitaly, etc.
• Work on projects that create deployment packages of GitLab such as, GitLab Helm Chart, omnibus-gitlab, etc.
• Coding infrastructure automation with Ansible and Terraform, and comfortable with managed Kubernetes platforms.
• Work on the GitLab observability stack (e.g. ELK, Prometheus).
• Interact with various cloud provider systems (e.g. GCP, AWS).

About the team:

Environment Automation is a team within theDedicated Group . Our mission is to develop and operate the automated plumbing of the GitLab Dedicated solution.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See alsoGitLab’s EEO Policy andEEO is the Law . If you have a disability or special need that requiresaccommodation , please let us know during therecruiting process .

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