Senior Site Reliability Engineer

ITjobs.ca; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Site Reliability Engineer to enhance application reliability and performance. This role involves developing innovative SRE solutions, managing production environments, and collaborating with diverse teams to ensure optimal service delivery. The ideal candidate will have advanced knowledge in application support and software development, with a strong focus on automation and efficiency. Join a dynamic team that values growth, diversity, and collaboration, and take your career to the next level with world-class training and opportunities for advancement.

Benefits

Competitive compensation

Bonuses

Benefits

Career advancement opportunities

World-class training and development

Supportive team environment

Qualifications

• 2+ years in application support and software development.
• Advanced knowledge of SRE practices in financial institutions.

Responsibilities

• Manage application production support and develop SRE solutions.
• Ensure application availability and compliance with service level objectives.

Skills

C/C++

Java

Golang

Python

.NET

SRE

DevOps

Cloud

Data

Linux

Windows

Databases

Distributed Systems

APIs

Automation

Tools

Ansible

Dynatrace

Moogsoft

PagerDuty

ServiceNow

Elastic

Logstash

Kibana

Blue Prism

Catch Point

Grafana

Job description

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What is the opportunity?

The Application Support SRE will be responsible for the support, development, and implementation of Site Reliability Engineering solutions for all applications within City National Bank (CNB), an RBC company. This team will work collaboratively with teams across several lines of business and other Technology and Operations partners. The individual should have advanced knowledge and experience in application development, support, and/or technology operations, capable of taking on a production support role within the SRE team in Consumer Banking, Commercial Banking, and/or Wealth Management.

What will you do?

• Perform application production support, including off-hours support.
• Develop SRE solutions such as monitoring, alerting, machine learning anomaly detection, self-healing, and reliability testing.
• Manage the production environment by monitoring system availability and health.
• Build software and systems to manage infrastructure and applications.
• Improve the reliability, quality, and deployment speed of software solutions.
• Assist in incident and problem management for applications.
• Maintain technology currency, including server patching and certificate renewal, with a focus on automation.
• Ensure application availability and uptime as per service level objectives.
• Ensure system and application compliance, including segregation of duties.
• Implement monitoring, alerting, anomaly detection, self-healing, and reliability testing.
• Support automation adoption within the team.
• Apply design-thinking and agile methodologies in collaboration with SREs, Scrum Masters, and partners.
• Stay updated with technological advancements through training and self-learning.

What do you need to succeed?

Must-have

• Minimum 2+ years in application support, software development (knowledge of C/C++, Java, Golang, Python, .NET), and operations (SRE, DevOps, Cloud, Data).
• Advanced knowledge of industry practices in financial institutions, focusing on SRE.
• Experience across various environments (Linux, Windows, Databases, Cloud, distributed systems, mainframe, APIs).
• Ability to automate tasks to improve efficiency.
• Hands-on experience with SRE tools (e.g., Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, Grafana).
• Effective negotiation and stakeholder management skills.
• Excellent communication skills, direct style.
• Experience in consumer banking.

Nice-to-have

• Experience as an SRE in the Financial Trading Industry.

What's in it for you?

We thrive on challenges, growth, and collaboration to deliver trusted advice and help clients and communities prosper. We value diversity, support professional growth, and foster an inclusive environment.

• Competitive compensation, bonuses, and benefits.
• Opportunities for career advancement.
• World-class training and development.
• Support from a dynamic, collaborative team with top tools and resources.
• Grow your career with RBC.