Senior Site Reliability Engineer

Thomas Reuters; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading company in legal and professional services is seeking a Senior Site Reliability Engineer. This role involves implementing best practices in site reliability and DevOps while maintaining cloud-native infrastructure. You will support scalable solutions and operational tasks in a collaborative hybrid environment. Join a diverse team committed to transparency and justice.

Benefits

Flexible hybrid work environment

Work from anywhere up to 8 weeks/year

Continuous learning and growth opportunities

Comprehensive benefits plans

Inclusive and award-winning culture

Volunteer days and ESG initiatives

Qualifications

• 6-10 years of experience as a DevOps/SRE engineer.
• Hands-on experience with AWS and container technologies.
• 2 years of scripting experience.

Responsibilities

• Implement site reliability engineering and DevOps best practices.
• Provide operational support for distributed platforms.
• Drive continuous improvement and maintain documentation.

Skills

AWS

UNIX/Linux

Terraform

Observability tools

Container technologies

Scripting (PowerShell, Bash)

Git

Education

Bachelor's degree in computer science or related field

Tools

Docker

Kubernetes

CloudFormation

DataDog

Job description

We are looking for a Senior Site Reliability Engineer to join our Service Reliability and Operations group. We provide an innovative team environment and opportunities to build, operate, and support scalable and reliable services that underpin Thomson Reuters’ products.

About the Role

In this role as a Senior Site Reliability Engineer, you will:

• Implement site reliability engineering and DevOps best practices, feeding non-functional requirements into the product backlog, such as high availability, scalability, self-healing, observability, continuous delivery, and security.
• Build and maintain monitoring for infrastructure, micro-services, and platforms, and implement alerting mechanisms using cloud-native solutions.
• Provide primary operational support and engineering for distributed platforms.
• Act as the go-to person for production issues, troubleshooting and monitoring until resolution, effective communication, postmortems, and implementing lessons learned.
• Maintain IaC and CI/CD processes, promoting best practices.
• Drive continuous improvement and technical standards to enhance productivity, monitoring, tooling, and industry best practices.
• Participate in on-call rotations, leading troubleshooting and mitigation activities during incidents.
• Maintain end-to-end security and stay updated with emerging cloud technology trends, especially around DevOps, Service Reliability, and Security.
• Adopt operational principles to ensure consistency and efficiency across teams.
• Document tribal knowledge and keep documentation and runbooks up-to-date.
• Collaborate effectively within our teams across Canada, US, Mexico, and India.

About You

You’re a fit for the role if you:

• Have a Bachelor’s degree in computer science or a related field.
• Have 6-10 years of experience as a DevOps/SRE engineer and cloud engineer with hands-on AWS experience.
• Are highly skilled in UNIX/Linux systems.
• Have proven experience in building and operating production cloud-native infrastructure, applications, and services on AWS.
• Have experience with container technologies like Docker, Kubernetes, and Istio.
• Have experience with AWS services such as CloudFront, EKS, ECS, RDS, and security controls.
• Have at least 2 years of scripting experience (PowerShell, Bash).
• Are familiar with observability tools like DataDog, ELK, SumoLogic, CloudWatch.
• Have experience with version control and CI/CD tools (Git, Azure DevOps, JFrog Artifactory).
• Have experience writing Infrastructure as Code (Terraform, CloudFormation).
• Are a team player with a positive attitude.

What’s in it for you?

• Hybrid Work Model: Flexible hybrid environment with 2-3 days in the office.
• Flexibility & Work-Life Balance: Policies supporting personal responsibilities, including work from anywhere up to 8 weeks/year.
• Career Development: Continuous learning and growth opportunities with our Grow My Way program.
• Benefits: Comprehensive plans including flexible vacation, mental health days, wellness resources, and more.
• Culture: Inclusive, award-winning culture emphasizing values like customer obsession, agility, and collaboration.
• Social Impact: Volunteer days and involvement in ESG initiatives.
• Making a Real-World Impact: Contributing to justice, truth, and transparency worldwide.

About Us

Thomson Reuters combines trusted content and technology to empower professionals across legal, tax, accounting, compliance, government, and media sectors. With over 26,000 employees in 70+ countries, we value diversity and inclusion, integrity, and innovation. Join us to help shape industries and support transparency and justice worldwide.

We are committed to equal employment opportunities and provide accommodations for individuals with disabilities and religious beliefs. Learn more about our policies and how to protect yourself from fraudulent postings on our website.