Senior Site Reliability Engineer

RBC - Royal Bank; Montreal; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

A leading financial institution is seeking a Site Reliability Engineer in Montreal to manage and enhance SRE solutions. The successful candidate will play a key role in incident management, automation, and ensuring operational excellence, contributing to critical applications supported by the Digital Branch SRE team.

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits

Opportunities for professional development

Flexible work/life balance options

Challenging work responsibilities

Progressive accounabilities

Qualifications

• Intermediate knowledge of industry practices focused on SRE.
• Experience with Cloud, Linux, and databases.
• Hands-on experience in various SRE languages and tools.

Responsibilities

• Participate in code and non-functional reviews of SRE solutions.
• Drive automation and improvements in monitoring and tooling.
• Act as SME and participate in incident management.

Skills

Agile Methodology

IT Automation

Operations Support

Software Development Life Cycle (SDLC)

Problem Solving

Tools

Ansible

Dynatrace Managed

PagerDuty

ServiceNow

GitHub

Elastic

Logstash

Kibana

Blue Prism

Job description

This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and / or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.

What will you do?

• Participate in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions
• Drive transformation by continuously looking for ways to automate existing processes
• Track, audit, monitor, and implement technical work streams
• Act as portfolio SME (Subject Matter Expert) - understand & document common components, core functionalities, and infrastructure of supported applications
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
• Drive in incident management and problem management for applications in scope and RCA Action items fulfillment / ownership
• Focus on Continuous improvement and technical standards - Drive improvements in productivity, monitoring, tooling, and best practices
• Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
• In this role, you will communicate and interact frequently with RBC partners and / or employees located across Canada and / or worldwide.

What do you need to succeed?

Must have :

• Intermediate knowledge of industry practices, with a focus on SRE
• Intermediate experience in a variety of environments (Cloud, Linux / Unix / Windows and services / APIs, databases)
• Ability to influence the squad at an SRE level
• Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Flexible work / life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

LI-Hybrid

LI-POST

TechPJ

Job Skills

Agile Methodology, Application Infrastructure, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems Software

Additional Job Details

Address :

City : MONTRÉAL

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform :

TECHNOLOGY AND OPERATIONS

Job Type : Regular

Posted Date : 2024-12-19

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Site Reliability Engineer • Montreal, QC