Senior ServiceNow UX/UI Designer - Hybrid/Remote

WillowTree; Canada; Hybrid; CAD 75,000 - 94,000; Full time

Job summary

A leading Canadian telecommunications firm is seeking a Senior UI/UX Designer to lead the design of a transformative ServiceNow implementation. The ideal candidate will drive the design vision, ensuring excellent user experiences while collaborating with stakeholders. This role offers the flexibility of hybrid work from various U.S. or Canadian locations, along with competitive compensation and benefits. Proven experience with ServiceNow and strong communication skills are essential for success in this position.

Benefits

Healthcare benefits - Medical, Vision, Dental

Retirement Savings Matching

Competitive PTO Policy

Employee Assistance Program (EAP)

Life & Disability Insurance

Annual Performance Bonus

Qualifications

• Proven portfolio of projects built on the ServiceNow platform.
• Demonstrable experience in the Telecommunications industry.
• Excellent communication skills to articulate design decisions.

Responsibilities

• Drive end-to-end design process for the TELUS ServiceNow platform.
• Conduct user research to understand needs and pain points.
• Develop wireframes and high-fidelity deliverables for development teams.

Skills

ServiceNow Design Experience

User Research Techniques

Agile Methodologies

Prototyping

Bilingual Proficiency in English and French

Education

5+ years of UI/UX design experience

Tools

ServiceNow Next Experience UI

Figma

Sketch

Adobe XD

Job description

A leading Canadian telecommunications firm is seeking a Senior UI/UX Designer to lead the design of a transformative ServiceNow implementation. The ideal candidate will drive the design vision, ensuring excellent user experiences while collaborating with stakeholders. This role offers the flexibility of hybrid work from various U.S. or Canadian locations, along with competitive compensation and benefits. Proven experience with ServiceNow and strong communication skills are essential for success in this position.