Senior ServiceNow Solutions Architect

Fathom Talent Group; Toronto; On-site; CAD 200,000 - 250,000; Full time

Job summary

A leading IT services provider in Canada is seeking a Senior Solution Architect with strong ServiceNow expertise to drive new business and manage client relationships. Join a rapidly expanding sales team and influence the company's direction within a collaborative and entrepreneurial environment.

Benefits

Significant growth opportunities

Collaborative, inclusive work environment

Influence the company's direction

Qualifications

• 10+ years in ServiceNow ecosystem with proven Partner Management track record.
• Strong understanding of business strategy and operational processes.
• Ability to present technical ideas clearly to both business and technical audiences.

Responsibilities

• Assist in qualification and requirements gathering at client meetings.
• Drive sales and own technical aspects of proposals.
• Collaborate with internal teams for unified account management.

Skills

Business acumen

Communication

Technical decision influence

Job description

Role - Senior Solution Architect - Strong Servicenow experience

Compensation - $200K base and $25K bonus

Company - Managed Services / ICT / Advisory Services - going towards AI

Are you a technical sales superstar with deep ServiceNow expertise?

Our client is a leading IT services provider in Canada seeking a Pre-Sales Solution Architect to join their growing team. You'll play a key role in driving new business and managing client relationships, leveraging your knowledge of ServiceNow solutions to empower organizations.

About Them

They have a 40+ year history of helping businesses solve complex IT challenges. They offer clients :

• Strategic partnerships with in-house IT experts
• Tailored solutions for enterprise-scale companies
• Dedicated support from industry experts across North America

The Role

As part of the sales and business development team, you'll :

• Prospect and Generate Leads : Be the technical expert at client meetings, assisting with qualification and requirements gathering.
• Manage Relationships : Build strong bonds with key accounts and develop client trust in their brand.
• Drive Sales and Presentations : Own the technical aspects of proposals and proofs of concept, participating in the sales cycle to acquire new customers and expand existing ones.
• Collaborate and Coordinate : Work closely with internal teams to ensure a unified approach to account management.
• Stay Ahead of the Curve : Continuously learn about product updates, conduct demos and POCs, and improve the customer experience.
• Support Marketing and Events : Participate in user conferences, trade shows, and webinars.
• Solve Technical and Business Problems : Understand challenges addressed by their solutions and showcase the value proposition (both standard and tailored) to clients.
• Project Intake and Resource Management : Participate in project intake meetings and help determine resources for a smooth handoff to the delivery team.

You're a Perfect Fit If You Have :

10+ years of experience in the ServiceNow ecosystem with a proven Partner Management track record

• Strong business acumen with the ability to understand business strategy, operational processes, challenges, and capabilities.
• Demonstrated ability to influence technical decisions, providing options with pros, cons, and risks around all key design and technical decisions.
• Solid communication skills with the ability to present verbally and in writing and articulate clearly with confidence to both business and technical audiences.
• The ability to listen carefully and speak intelligently so you are heard.

Why Join Them?

• Be part of a rapidly expanding sales team with significant growth opportunities.
• Influence the company's direction and contribute to its success.
• Work in a collaborative, inclusive, and entrepreneurial environment.
• Help build a new marketing and sales plan for the organization.

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