Senior ServiceNow Solutions Architect

Thefathomgroup; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading IT services provider in Canada is seeking a Senior Solution Architect to leverage ServiceNow expertise and lead technical sales efforts. You will play a key role in building client relationships and driving new business. A successful candidate will have over 10 years of experience in the ServiceNow ecosystem and possess solid communication skills. This full-time role offers significant growth opportunities in a collaborative and entrepreneurial environment.

Qualifications

• 10+ years of experience in the ServiceNow ecosystem.
• Solid communication skills with clarity for business and technical audiences.

Responsibilities

• Prospect and generate leads at client meetings.
• Manage relationships with key accounts.
• Own technical aspects of proposals and proofs of concept.
• Collaborate with internal teams for account management.
• Continuously learn about product updates and conduct demos.

Skills

ServiceNow expertise

Business acumen

Strong communication skills

Technical decision influence

Job description

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Role: Senior Solution Architect - Strong ServiceNow experience

Compensation: $200K base and $25K bonus

Company: Managed Services / ICT / Advisory Services - going towards AI

Are you a technical sales superstar with deep ServiceNow expertise?

Our client is a leading IT services provider in Canada seeking a Pre-Sales Solution Architect to join their growing team. You'll play a key role in driving new business and managing client relationships, leveraging your knowledge of ServiceNow solutions to empower organizations.

About Them

They have a 40+ year history of helping businesses solve complex IT challenges. They offer clients :

• Strategic partnerships with in-house IT experts
• Tailored solutions for enterprise-scale companies
• Dedicated support from industry experts across North America

The Role

As part of the sales and business development team, you'll :

• Prospect and generate leads: Be the technical expert at client meetings, assisting with qualification and requirements gathering.
• Manage relationships: Build strong bonds with key accounts and develop client trust in their brand.
• Drive sales and presentations: Own the technical aspects of proposals and proofs of concept, participating in the sales cycle to acquire new customers and expand existing ones.
• Collaborate and coordinate: Work closely with internal teams to ensure a unified approach to account management.
• Stay ahead of the curve: Continuously learn about product updates, conduct demos and POCs, and improve the customer experience.
• Support marketing and events: Participate in user conferences, trade shows, and webinars.
• Solve technical and business problems: Understand challenges addressed by their solutions and showcase the value proposition (both standard and tailored) to clients.
• Project intake and resource management: Participate in project intake meetings and help determine resources for a smooth handoff to the delivery team.

You're a perfect fit if you have:

• 10+ years of experience in the ServiceNow ecosystem with a proven partner management track record
• Strong business acumen with the ability to understand business strategy, operational processes, challenges, and capabilities.
• Demonstrated ability to influence technical decisions, providing options with pros, cons, and risks around all key design and technical decisions.
• Solid communication skills with the ability to present verbally and in writing and articulate clearly with confidence to both business and technical audiences.
• The ability to listen carefully and speak intelligently so you are heard.

Why join them?

• Be part of a rapidly expanding sales team with significant growth opportunities.
• Influence the company's direction and contribute to its success.
• Work in a collaborative, inclusive, and entrepreneurial environment.
• Help build a new marketing and sales plan for the organization.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology, Engineering, and Sales

Industries: IT Services and IT Consulting

Note: The job posting appears active; no indication of expiry.