Senior Service Repair Tech

WESCO Distribution; Kelowna; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join an industry-leading company where you can grow your career as a Senior Service Repair Technician. In this role, you will work directly with clients to install and repair essential equipment, ensuring their operations run smoothly. You'll have the opportunity to train others and present solutions to technical issues. With a strong focus on employee development, this company offers a comprehensive benefits package, including educational assistance and generous paid time off. If you're ready to make a difference and build a rewarding career, this position is for you.

Benefits

Generous paid time off

Comprehensive insurance options

Retirement savings benefits

National discounts on commonly used items

Qualifications

• 3-5 years of service and repair experience required.
• Customer service experience is essential for this role.

Responsibilities

• Operate on-site to install and diagnose equipment problems.
• Develop proposals and ensure service team completes activity logs.

Skills

Microsoft Office proficiency

Verbal communication skills

Written communication skills

Physical stamina (ability to lift 50 pounds)

Ability to stand or walk for extended periods

Education

High school degree or equivalent

Certificate or license in WHMIS

Certificate or license in TDG

Forklift operations certification

Job description

Why You’ll Love Wesco

When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class product and services portfolio and our massive scale, there are endless opportunities for you to build your career with us.

A Day in The Life of a Senior Service Repair Technician

As a Senior Service Repair Technician, you will operate on site at customer locations and provide advanced equipment installation, diagnose equipment problems, and train employees. You will be in charge of identifying issues and presenting solutions.

1. Develop and present proposals and quotes to clients for repair
2. Ensure service team completes activity log daily
3. Monitor and track monthly sales for service and repair department and reports statistics to management
4. Service and repair restoration, abatement, respiratory, and confined space equipment
5. Conduct in-house or on-site DOP testing

What’s in it for You

1. Wesco is not just a job, but a company where you can learn, develop, and build your career! In addition to training and development opportunities we offer educational assistance so you can pursue your passions.
2. A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, retirement savings benefits (vary by country), and more.
3. National discounts on commonly used items (computers, appliances, services, etc.)

*Benefits may vary by location and union environment

Education & Experience

1. High school degree or equivalent required
2. Certificate or license in WHMIS, TDG or forklift operations preferred
3. 3 years required; 5 years preferred service and repair experience
4. 3 years required; 5 years preferred customer service experience

Skills & Requirements

1. Proficient in Microsoft Office applications
2. Strong verbal and written skills
3. Ability to lift up to 50 pounds
4. Ability to stand or walk for extended periods

Are You Ready to Launch Your Career with Wesco?

Founded in 1922, Wesco has grown and transformed into an industry-leading Fortune 250 supply chain solutions company. Join us as we build, connect, power, and protect the world.

https://www.Wesco.com/careers