Senior Security Operations Specialist

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Competition Number: J0425-0636

Position Title: Senior Security Operations Specialist

Position Number (Final): 00508445

Employee Group: Support Staff - USW Local 2010

Job Category: Information Technology

Department or Area: IT Services

Location: Kingston, Ontario, Canada (Hybrid)

Salary: $72,485.00 - $89,941.00/Year

Grade: 09 Review Salary Information Here

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: April 23, 2025

Closing Date: April 30, 2025

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COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

A Brief Overview

This positions takes a lead role in planning and implementing enterprise software security access and authentication applications. This position provides monitoring, incident response, vulnerability management, and other high-level expertise on application security matters. This position also develops testing and evaluates new technologies to ensure compatibility and functionality with existing application environments. This position directs, allocates and supervises the work of other staff. The schedule for this position requires the incumbent to work variable hours, including regular attendance at early morning meetings.

Job Description

What you will do

• Takes a lead role on service delivery and application sustainment projects and is the key point of contact for technical issues.
• Establishes well-defined security and compliance operations practices and provides monitoring, incident response, vulnerability management and other security and compliance related tasks.
• Identifies, develops and implements information security and risk management solutions.
• Provides technical expertise to create and maintain stable and efficient configurations, integrations and management.
• Develops and supports processes and policies that will improve information security and compliance efforts.
• Participates in incident response procedure as a subject matter expert.
• Develops testing and performs evaluation/analysis of new technologies to ensure compatibility and functionality with existing application environments.
• Anticipates challenges, investigates, and identifies innovative approaches and solutions to recurring tasks or trending issues.
• Directs, allocates, and supervises the work of other staff.
• Creates and maintains thorough documentation for all service solutions, code, configurations and processes.
• Manages the work ticket queue to ensure timely and appropriate actions.
• Other duties as required in support of the department and/or unit.
  
  

Required Education

• Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
  
  

Required Experience

• More than 5 years of experience.
• Experience in information systems security and management tools considered an asset (e.g., Endpoint Protection Management Tools, etc.).
• Experience with Microsoft security and compliance tools (e.g. Microsoft 365 Defender, Purview) considered an asset.
• Experience in SCCM Microsoft Intune and Virtual Desktop Infrastructure considered an asset (i.e., Azure).
  
  

Required Licenses And Certifications

• Infosec security certification considered an asset.
• Consideration may be given to an equivalent combination of education and experience.
  
  

Job Knowledge And Requirements

• Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.
• Provide expert advice, guidance and consultation on highly complex issues and/or the where outcome may be contentious.
• Interaction with others requires highly developed interpersonal skills to effectively persuade, negotiate, counsel, and/or consult.
• Adapt messages to meet the different needs of different audiences.
• Manage own work, train and review the work of the team to see commitments through to completion.
• Set work priorities and direction, supporting the unit and department in achieving goals and objectives.
• Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
• Lead team and project meetings and develop team/unit and departmental project plans.
• Lead procedural or technological change within a unit or across broader university functions.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Anticipate complex challenges to ensure activities are completed on time.
• Effectively leverage relevant data as input to making decisions.
• Appropriately assess risks before making a decision.
• Comprehensive understanding of what sexual violence, harassment and discrimination are, and their varying effects on diverse members of the community.
• Question and take appropriate steps to address attitudes, macroaggressions and other behaviours which are discriminatory. Acknowledges and respects diverse cultural traditions, abilities and beliefs.
• Assess the suitability of job candidates and recommend the most appropriate person for hire.
• Evaluate employee performance and decide on appropriate training, coaching and development plans to assist employees in reaching career goals.
  
  

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

Are you interested in this job?

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Strategic Management Services

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