Senior Scrum Master - DataLab

Intact Financial; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading company in Canada is seeking a Senior Scrum Master to drive Agile practices and enhance team performance. This role involves facilitating multiple teams, guiding Agile processes, and fostering a collaborative environment. The ideal candidate will have extensive experience in Agile product development and a recognized Scrum Master certification. Join a dynamic team committed to innovation and excellence in the insurance sector.

Benefits

Employee Share Purchase Plan

Flex pension and benefits package

Flexible work arrangements

Extra days off

Annual wellness account

Access to mental health resources

Learning and development opportunities

Community Impact program

Qualifications

• At least 5 years experience as a Scrum Master.
• Experience in agile product development.

Responsibilities

• Facilitate Agile processes for multiple teams.
• Guide teams on best Agile practices.
• Remove impediments to team performance.

Skills

Servant Leadership

Facilitation

Conflict Resolution

Transparency

Education

Scrum Master Certification

Tools

Jira

Confluence

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our growing team is looking for a Senior Scrum Master for the DataLab!

Here, innovation is everyone's job. Ready to make your mark?

Do you want to produce innovative solutions using Artificial Intelligence (AI) that bring tangible and undeniable value to your organization? Do you like building solutions in an agile environment? Do you want to have a major impact on the AI and Machine Learning (ML) vision of the largest insurer in Canada? We have the perfect opportunity for you!

About you:

Do you consider product development a team sport? Are you the keeper of team happiness, performance and purpose? Are you a motivator, an instigator, a mischief-maker? But are you a really good listener, ready to mold a process that serves the people and the product? Good! We were looking for you!

What you'll do here:

As a Scrum Master, you play a crucial role in facilitating, shaping and reshaping the Agile process to keep the teams engaged and performant.

• Act as Scrum Master for multiple teams.

• Guide the team and organization on how to use the best Agile practices and shape the process to serve the team.

• Form and chaperon teams to the next level of performance and maturity.

• Remove impediments or guide the team to remove impediments by connecting them with the right people in the right places.

• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

• Assist with internal and external communication, improving transparency, and radiating information.

• Support and educate the Product Owner, especially on grooming and maintaining the product backlog.

• Lead by example.

• Collaborate with other Scrum Masters.

• Be part of the communities of practice for Scrum Masters.

• Work closely and manage follow ups with various collaborators: Developers, Data Scientists, Data governance, Security, Product Owners and Architecture.

What you bring to the table:

• Recognized Scrum Master Certification.

• At least 5 years of experience as a dedicated Scrum Master and 8 years experience in agile product development.

• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

• Experience with a variety of Agile approaches and concepts in a large-scale context.

• At ease with Atlassian suite tools, such as Jira, Confluence.

• Knowledge of IT Infrastructure, Software Engineering, and Machine learning concepts are an asset.

• No Canadian work experience required however must be eligible to work in Canada.

You are:

• Engaging, self-motivated.

• Passionate for building a great team culture.

• You excel at leveraging conflict situations for reflection and learning.

• Organized and proactive, always planning a surprise for the team.

• A good listener, always listening to the beat.

• Comfortable working in complex environments that are constantly evolving and multidisciplinary teams.

• Good organization and priority management skills.

Important Note:

The candidate will need to overlap 1-2 hours per week with Hong Kong time zone. Work schedule will be between 9pm to 11pm.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.