Senior Scrum Master

Infoya; Toronto; Hybrid; CAD 90,000 - 98,000; Full time

Benefits offered by this job

Professional development opportunities

Hybrid work model

Job summary

A global IT solutions provider in Toronto is seeking a Senior Scrum Master to lead complex mobile and digital solution deliveries. The ideal candidate will have over 8 years of Scrum Master experience, strong skills in QA, and a proven record in Agile environments. Responsibilities include facilitating Scrum ceremonies, managing release cycles, and mentoring team members. The position offers a hybrid work structure and a salary range of CAD 90,000 to 98,000 per year, along with professional development opportunities.

Qualifications

• 8+ years of experience as a Scrum Master in Agile environments.
• Solid knowledge of SDLC and release governance.
• Strong experience managing cross-functional Agile teams.

Responsibilities

• Facilitate all Scrum ceremonies with an emphasis on quality deliverables.
• Lead Scrum of Scrums to coordinate QA, mobile engineering, and DevOps.
• Ensure sprint commitments include adequate test coverage.

Skills

Servant leadership

Agile best practices

Conflict resolution

Communication skills

Risk management

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Jenkins

Postman

Appium

Selenium

REST Assured

Job description

About the Job

About the Job: We are seeking a Senior Scrum Master with a strong QA and Mobile Testing focus to lead the delivery of complex mobile and digital solutions within a scaled Agile environment. This role combines servant leadership, program delivery oversight, and quality engineering governance to ensure high-quality, on-time releases. The ideal candidate will drive Agile excellence while embedding strong QA practices, automation strategy, and release readiness across cross-functional teams including mobile, API, DevOps, and business stakeholders.

Office Location: Toronto

Employment Type: Permanent

Work Arrangement: Hybrid (2 days in office per week)

Position Responsibilities

• Facilitate all Scrum ceremonies (Sprint Planning, Daily Standups, Reviews/Demos, Retrospectives, Backlog Refinement) with a strong emphasis on quality deliverables and Definition of Done adherence.
• Lead Scrum of Scrums to coordinate QA, mobile engineering, API teams, and DevOps for integrated releases.
• Proactively identify and remove impediments impacting mobile testing, automation, and release readiness.
• Coach teams on Agile best practices while embedding a “shift-left” and quality engineering mindset.
• Ensure sprint commitments include adequate test coverage, regression strategy, and automation scope.
• Drive end-to-end quality strategy for mobile applications (iOS and Android), including functional, regression, integration, API, performance, and UAT testing.
• Collaborate with QA engineers to implement automation frameworks (e.g., Appium, Selenium, REST Assured, Postman, etc.).
• Ensure test automation is integrated into CI/CD pipelines and release gates.
• Monitor and report on quality metrics such as defect leakage, test coverage, automation coverage, release readiness, and production stability.
• Support mobile release cycles including App Store/Play Store submissions and compliance validation.
• Facilitate risk identification related to device fragmentation, OS versions, performance, and security testing.

Program & Delivery Management

• Develop and maintain project plans, release roadmaps, and quality milestones.
• Manage cross-team dependencies across mobile, backend APIs, infrastructure, security, and DevOps.
• Monitor velocity, sprint predictability, defect trends, and financial tracking at program level.
• Implement risk mitigation strategies for high-impact releases.
• Apply SDLC governance, DMO best practices, and ensure required artifacts are maintained.
• Drive release train coordination with a focus on quality gates and production stability.

Stakeholder & Cross-Functional Management

• Serve as primary liaison between Business Product Owners, QA teams, Mobile Developers, Architecture, Security, and Infrastructure.
• Align stakeholders on release readiness, quality metrics, and risk exposure.
• Provide transparent reporting on sprint progress, QA health, financials, and release confidence.
• Resolve large-scale impediments affecting multiple teams or mobile delivery streams.
• Foster a culture of continuous improvement through retrospectives, root cause analysis, and QA process optimization.

Leadership & Coaching

• Mentor QA engineers, automation leads, and Scrum Masters on Agile quality practices.
• Promote engineering excellence including TDD, BDD, CI/CD automation, and DevOps collaboration.
• Facilitate effective technical discussions around APIs, microservices, cloud infrastructure, and mobile architecture.
• Participate in Agile communities and contribute to evolving quality standards and best practices.
• Drive continuous improvement initiatives to enhance release predictability and product quality.

Requirements

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 8+ years of experience as a Scrum Master in Agile environments.
• Solid knowledge of SDLC, test strategies, defect lifecycle, and release governance.
• Experience managing cross-functional Agile teams in complex technical environments.
• Proven experience with Agile metrics, velocity tracking, risk management, and stakeholder reporting.
• Strong servant leadership, facilitation, and conflict resolution skills.
• Excellent communication and stakeholder engagement abilities.

Preferred Qualifications:

• Minimum 3+ years working in QA-focused or quality engineering-driven teams.
• Strong understanding of mobile testing (iOS/Android ecosystems).
• Experience in retail, POS, or customer-facing mobile applications.
• Exposure to mobile automation frameworks (Appium, Espresso, XCUITest).
• API testing experience using Postman, REST Assured, or similar tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, Azure DevOps, etc.).
• Experience in cloud-native and microservices-based environments.
• SAFe, CSM, PSM, PMI-ACP, or equivalent Agile certifications.
• Experience in large-scale Agile programs or Release Train environments.
• Strong understanding of DevOps practices and quality gates within pipeline automation.

About Infoya

Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined, AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services, Infoya automates workflows, enhances operational efficiency, and drives digital transformation across industries. With a presence in Canada, the US, India, and Costa Rica, we blend technical depth with creative problem-solving to deliver measurable impact. At Infoya, you’ll have the opportunity to work with a diverse and talented team in a dynamic and collaborative environment, with hybrid work options and strong support for professional development and growth.

Benefits

Salary Range: $90,000 to $98,000 CAD/ year

The final compensation offered will depend on local market conditions and geographic location, as well as job-related factors such as the candidate’s knowledge, skills, qualifications, relevant experience, and education/training. Compensation may also include additional components such as benefits, and/or other incentives, where applicable. In accordance with new employment standards requirements, we retain copies of this job posting and applicant information for three (3) years after the posting is removed. We do not use AI technology; all applications are also reviewed by our recruitment team.

Infoya is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, aboriginal status, or any other legally protected factors.