Senior Scrum Master

PBC Solutions (Canada); North Vancouver; Hybrid; CAD 101,000 - 116,000; Full time

Job summary

PBC Solutions (Canada) is seeking a Senior Scrum Master to lead scrum teams focusing on agile project management for health insurance digitization efforts. Candidates should have a relevant degree and significant experience in agile practices. The role includes leading project planning, managing deliverables, and fostering stakeholder relationships, all within a hybrid work model in Vancouver or Victoria.

Benefits

Health & dental benefits plan

Defined Benefit Pension Plan

Generous paid leaves

Qualifications

• Master's degree in computer science and 2 years of experience, or equivalent.
• Experience with Agile lifecycle management practices and tools.
• Certification as a Scrum Master preferred.

Responsibilities

• Leads technology teams and ensures results meet commitments.
• Acts as project manager throughout the project life-cycle.
• Develops project plans and monitors progress, risks.

Skills

Agile lifecycle management

Project management

Team leadership

Conflict management

Relationship building

Education

Master’s degree in computer science

Bachelor’s degree in computer science

Diploma in computer science

Job description

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PBC Solutions is looking for Regular Full-time Senior Scrum Masters to join our growing team!

About PBC Solutions :

PBC Solutions has been recognized as one of British Columbia's Top Employers for 2025!

PBC Solutions Ltd. was created in 2022 as a wholly owned subsidiary of PBC Health Benefits Society (operating as Pacific Blue Cross), #1 health benefits provider in BC. Our mandate is to design, transform, and deliver the benefits and claims administration services offered by governments and other large organizations along with our consortium partners DXC Advanced Solutions, NTT DATA, and EY.

Since the spring of 2023, PBC Solutions administers and leads the transformation and digitization of Health Insurance BC Services (HIBC) on behalf of the BC Ministry of Health. HIBC Services administers medically-necessary insured doctor and hospital services through the Medical Services Plan (MSP) and drug coverage through the PharmaCare and Fair PharmaCare programs. In the future, the business will expand to additional public and private client work.

Position Summary

The Senior Scrum Master leads a team of Scrum Masters / Project Managers and is responsible for leading technology project planning, design, implementation and close out, and for the management of the agile sprint process for scrum teams.

This position is designated as a Grid Level 27, with a range of $101,062 - $115,896 per year. This includes a Temporary Market Adjustment Adjustment (TMA) of 9.1%.

Primary Duties

• Leads technology teams, including assignment of work, and ensures results meet commitments and expectations.
• Ensures technology deliverables are completed
• Manages a portfolio of scrum teams to ensure integration between associated products.
• Acts as project manager throughout the initiation, planning, execution, control and close-out phases of the project management life-cycle.
• Leads project planning sessions to determine project scope, define project deliverables and develop project charter to align with the direction of the business.
• Develops options, strategies and approaches to address issues and service / program delivery needs using techniques such as cost benefit analysis, social and economic impact analyses.
• Develops terms of reference; drafts project plans to identify timelines, deliverables, methodologies, and resource requirements.
• Develops and maintains effective and cooperative working relationships with internal and external stakeholders, businesses, and relevant provincial, municipal, and federal government partners.
• Monitors and evaluates project resources, processes, and progress, identify risks and obstacles, and takes or recommends action to address.
• Provides team leadership in accordance with agile principles, policies, and procedures.
• Ensures technology teams track time in alignment with the allocated budgets
• Other duties as assigned

Required Education and Experience

• Master’s degree in a computer science related field and 2 years of related experience; OR
• Bachelor’s degree in a computer science related field and 3 years of related experience; OR
• Diploma in a computer science related field and 4 years related experience; OR
• Certificate or coursework in a computer science related field and 5 years related experience; OR
• An equivalent combination of education and experience may be considered.

Related experience includes the following :

• Experience with Agile lifecycle management practices and tools.

Preference may be given to candidates with the following experience :

• Certification as a Scrum Master.
• Experience working in service delivery organizations / programs.
• Managing Organizational Resources
• Planning, Organizing and Coordinating
• Building Partnerships with interested parties
• Conflict Management
• Relationship Building

Travel / Work Location : PBC Solutions operates in Victoria and Vancouver with a hybrid work model. Candidates are preferably located in one of these locations to be able to attend occasional in-person meetings.

What's in it for you

We offer a robust health & dental benefits plan, with flexible options that will meet you and your family's needs. We also offer a Defined Benefit Pension Plan (PSPP), for all eligible employees, as well as various generous paid leaves.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender or gender identity, sexual orientation, religion, ability, education level, parental status, or socioeconomic status.

PBC Solutions is an equal opportunity employer and welcomes applications from all qualified candidates.

To request an accommodation in completing this application, pre-employment testing, interviewing or otherwise participating in the employee selection process, please direct your inquiries to [e-mail]

Does this opportunity resonate with you?

Are you seeking a work environment that will challenge you, provide stretch opportunities, and support your success and growth? Then you've found your ideal work environment - Apply today please! We'd love to talk with you to explore this opportunity further with you.

Please note, if selected for this opportunity, you will be required to undergo a background check in accordance with PBC Solutions policies.

We sincerely thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

Please apply by July 25, 2025 by 4 : 00 PM PST. An eligibility list may be established for this position.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

General Business

Government Administration

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