Senior Salesforce Platform Architect | Lead Integrations

Tekshapers; Canada; Sur place; CAD 120 000 - 180 000; Plein temps

Résumé du poste

Tekshapers is seeking a Senior Salesforce Architect to define, architect and deliver business solutions for service contact centers using Salesforce. Lead cross-functional teams including development, business, release management and operations to build and implement scalable platform solutions.

You will finalize functional and non-functional requirements, drive Salesforce integrations (MuleSoft, DocuSign, content management) and oversee design documentation, testing, and SLAs.

Qualifications

• 10+ years of Salesforce experience delivering and custom Force.com enterprise applications.
• Experience in implementing Salesforce Financial Service, Sales and Services cloud, Experience/communities as primary.
• Hands-on experience on APEX, Visualforce, Aura, Lightning, Flow components, LWC, Salesforce back-end coding, Omni channel.
• Demonstrates big-picture thinking, suggesting alternative approaches and improvements.
• Proactive in knowledge sharing and supporting others.
• Effective in both independent work and team leadership roles.
• Defining, creating, and managing custom objects, creating page layouts, page validations, formulas and workflow rules using Salesforce.com
• Working experience in scrum team

Responsabilités

• Define, architect and deliver Salesforce-based business solutions for service contact center scenarios.
• Collaborate with development, business, release management and operations teams to build and implement Salesforce platform solutions.
• Finalize functional and non-functional requirements.
• Manage integration of Salesforce with MuleSoft, DocuSign and other applications.
• Define and track SLAs and project progress; lead technical teams and provide technical help.
• Create design documents, develop business functionality and support end-to-end testing.

Connaissances

Salesforce architecture

Team leadership

Agile / Scrum

Requirements facilitation

Problem solving

Big-picture thinking

Independent work

End-to-end testing support

Outils

Salesforce

Apex

Visualforce

Aura

LWC

Lightning Flow

MuleSoft

DocuSign

SalesforceDX

Git

SVN

JIRA

Confluence

Description du poste

Tekshapers is seeking a Senior Salesforce Architect to define, architect and deliver business solutions for service contact centers using Salesforce. Lead cross-functional teams including development, business, release management and operations to build and implement scalable platform solutions.

You will finalize functional and non-functional requirements, drive Salesforce integrations (MuleSoft, DocuSign, content management) and oversee design documentation, testing, and SLAs.