Senior Salesforce Developer

Cognizant; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm in Toronto is seeking a Senior Salesforce Developer to enhance customer engagement through Salesforce solutions. This hybrid role requires collaboration with cross-functional teams in the banking sector. Candidates should have experience in Salesforce customization, possess at least one certification, and demonstrate strong analytical skills.

Benefits

Flexible work schedule

Wellbeing programs

Qualifications

• Experience in Bank Projects.
• At least 1 Salesforce Certification.
• Hands-on Salesforce BA with prior experience in end-to-end successful implementation of projects.

Responsibilities

• Design and implement Salesforce Sales Cloud and Lightning solutions.
• Develop and customize applications using Apex.
• Integrate Salesforce with external systems.

Skills

Salesforce customization

Apex programming

Data modeling

User training

Change management

Education

Salesforce Certification

Tools

Apex

Salesforce Sales Cloud

Job description

About the role

As a Senior Salesforce Developer, you will make an impact by designing and delivering Salesforce solutions that enhance customer engagement and streamline financial operations. You will be a valued member of the Technology & Engineering team and work collaboratively with cross-functional stakeholders across banking and insurance domains.

Responsibilities

• Design and implement Salesforce Sales Cloud and Lightning solutions tailored to financial services.


• Develop and customize applications using Apex and other Salesforce technologies.


• Integrate Salesforce with external systems to ensure seamless data flow and operational efficiency.


• Collaborate with teams in Life and Annuities Insurance to align solutions with business goals.


• Optimize Finance & Accounting processes through Salesforce capabilities.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3–4 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• Collaborate with business stakeholders to gather, document, and analyze business requirements for Salesforce projects.


• Work closely with Salesforce Administrators and Developers to customize and configure Salesforce to meet business requirements.


• Ensure that Salesforce solutions align with best practices and design patterns.


• Define data models and relationships to support business processes.


• Work with data architects to design and implement data structures.


• Develop and deliver user training sessions to ensure effective Salesforce adoption.


• Assist in change management strategies to facilitate smooth transitions.


• Testing and Quality Assurance: Create and execute test plans, test cases, and user acceptance testing to ensure the quality and reliability of Salesforce solutions.


• Identify and document issues and collaborate with developers to resolve them.


• Identify opportunities for process improvement and automation within the Salesforce environment.


• Maintain detailed documentation of business requirements, user stories, and technical specifications.


• Collaborate with cross-functional teams, including developers, administrators, and other stakeholders, to ensure project success.

Preferred qualifications

• Experience in Bank Projects


• At least 1 Salesforce Certification


• Hands-on Salesforce BA with prior experience in end-to-end successful implementation of projects as a BA


• Translate business needs into clear and concise user stories and functional requirements.