Senior Salesforce Developer

Cognizant; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading technology firm in Toronto is looking for a Senior Salesforce Developer to design and deliver solutions enhancing customer engagement in financial services. The role involves collaborating with various teams, implementing Salesforce capabilities, and ensuring best practices. The firm offers a hybrid work model supportive of work-life balance and various wellbeing programs.

Qualifications

• Collaborate with stakeholders to gather and document business requirements.
• Ensure Salesforce solutions align with best practices.
• Develop and deliver user training sessions for Salesforce adoption.

Responsibilities

• Design and implement Salesforce solutions for financial services.
• Develop applications using Apex and other Salesforce technologies.
• Integrate Salesforce with external systems for operational efficiency.

Skills

Collaborative development

Salesforce customization

Data modeling

Testing and Quality Assurance

Process improvement

Education

Salesforce Certification

Tools

Salesforce Sales Cloud

Apex

Job description

About the role

As a Senior Salesforce Developer, you will make an impact by designing and delivering Salesforce solutions that enhance customer engagement and streamline financial operations. You will be a valued member of the Technology & Engineering team and work collaboratively with cross-functional stakeholders across banking and insurance domains.

Responsibilities

• Design and implement Salesforce Sales Cloud and Lightning solutions tailored to financial services.


• Develop and customize applications using Apex and other Salesforce technologies.


• Integrate Salesforce with external systems to ensure seamless data flow and operational efficiency.


• Collaborate with teams in Life and Annuities Insurance to align solutions with business goals.


• Optimize Finance & Accounting processes through Salesforce capabilities.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3–4 days a week in a client or Cognizant office in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered

• Collaborate with business stakeholders to gather, document, and analyze business requirements for Salesforce projects.


• Work closely with Salesforce Administrators and Developers to customize and configure Salesforce to meet business requirements.


• Ensure that Salesforce solutions align with best practices and design patterns.


• Define data models and relationships to support business processes.


• Work with data architects to design and implement data structures.


• Develop and deliver user training sessions to ensure effective Salesforce adoption.


• Assist in change management strategies to facilitate smooth transitions.


• Testing and Quality Assurance: Create and execute test plans, test cases, and user acceptance testing to ensure the quality and reliability of Salesforce solutions.


• Identify and document issues and collaborate with developers to resolve them.


• Identify opportunities for process improvement and automation within the Salesforce environment.


• Maintain detailed documentation of business requirements, user stories, and technical specifications.


• Collaborate with cross-functional teams, including developers, administrators, and other stakeholders, to ensure project success.

Preferred qualifications

• Experience in Bank Projects


• At least 1 Salesforce Certification


• Hands-on Salesforce BA with prior experience in end-to-end successful implementation of projects as a BA


• Translate business needs into clear and concise user stories and functional requirements.