Senior Sales Operations Analyst

Communications & Power Industries (CPI); Georgetown; On-site; CAD 65,000 - 85,000; Full time

Job summary

A global tech manufacturer in Georgetown, Ontario seeks a detail-oriented Sales Operations Analyst. The role involves performance tracking, strategic planning, and budgeting to support business initiatives. Ideal candidates will have a bachelor's degree, data analysis skills, and 3-5 years of experience. Join a team that values innovation and offers a comprehensive benefits package.

Benefits

Competitive salaries

Health and wellness programs

Generous retirement savings plan with company match

Qualifications

• Minimum 3-5 years recent experience in Sales Operations or similar roles.
• Familiarity with satellite communications technologies is desirable.
• Strong ability to analyze and present complex data.

Responsibilities

• Support performance tracking, forecasting, and strategic planning.
• Monitor orders performance and propose strategies.
• Assist in the development of business cases and market initiatives.

Skills

Advanced proficiency with MS Excel

Analytical skills

Excellent communication skills

Ability to build cross-functional relationships

Education

Bachelor’s degree in Business, Marketing, or Data Analytics

Tools

Microsoft Dynamics

Power BI

Job description

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Your Day To Day

We are seeking a detail-oriented and data-driven Sales Operations Analyst to support our Business Development, Sales, and Product Management teams. In this role, you will be responsible for performance tracking, forecasting, strategic planning, and CRM support - transforming complex data into actionable insights that drive revenue growth and market responsiveness. You will work cross-functionally to maintain business-critical tools, guide budget planning and pricing, and provide analytics that inform strategic commercial decisions.

You Will Be Accountable For

Budget & Forecast

• Responsible for the monthly orders forecast through the collection of inputs from the Business Development and Sales team.
• Reconcile forecasted orders with actuals and collaborate with Finance department at month, quarter and year end.
• Produce monthly reporting package including :
• Detailed searchable excel spreadsheets
• Summary presentations
• Create / maintain the data files for the annual orders budget and strategic plan.
• Collaborate with Business Development and Products to generate target annual financial goals and create user friendly worksheets to facilitate data input and review.

Performance Tracking & Reports

• Monitor global Business Development and orders performance by territory and support in developing strategies to address trends, opportunities, and challenges.
• Support senior leaders in developing data-driven strategies and presentation material for monthly reports and management reviews.
• Ensure data accuracy by developing processes for regular audits and reconciliation with forecast tools.
• Create reports to track pipeline health, win / loss rates, and sales performance by region, product or customer segment.
• Use CRM data to identify growth or declining accounts and sales cycle conversion patterns.
• Provide training and ongoing support to Sales and Business Development users to ensure effective use of CRM tools for activity tracking and opportunity management.

Strategic Planning

• Partner with Business Development and Products to suggest new strategies and market opportunities for products based on data trends.
• Support the development of business cases for new product initiatives, including market sizing, ROI estimates, and risk assessments.
• Maintain a database of product configurations, options, and associated customer segments to guide portfolio management decisions.
• Develop and maintain a pricing model that incorporates cost drivers and market benchmarks to support annual price list updates and strategic pricing decisions.
• Maintain a working knowledge of key products, including their specifications, applications and target markets.

YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE :

• Bachelor’s degree in Business, Marketing, Data Analytics, or equivalent demonstrated experience.
• Minimum 3-5 years recent and direct experience in similar roles; familiarity with related product lines is an asset.
• Advanced proficiency with MS Excel; familiarity with Power BI is a plus.
• Familiarity with Microsoft Dynamics or other CRM systems would be desirable.
• Strong analytical skills for data analysis, consolidation, and presentation.
• Basic understanding of satellite communications or similar technologies is desirable.
• Highly organized, results driven and self-motivated.
• Excellent communication and interpersonal skills; comfortable building cross-functional relationships.
• Ability to balance stakeholder needs and negotiate timelines and deliverables.
• Ability to interface with IT for potential forecast tool improvements
• Must be able to meet CGP requirements

SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!

With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more.

CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets.

What We Offer

Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow.

We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more!

Who We Are

We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us.

CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.