Senior Sales Associate

Laura Canada; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in women's fashion is seeking a Senior Sales Associate to enhance customer experiences. In this role, you will leverage your passion for fashion and customer service to create personalized shopping experiences. Join a dynamic team that values innovation and employee growth, offering extensive training and career development opportunities. Enjoy a supportive work environment with a strong commitment to work-life balance, including paid vacation and flexible summer hours. This is your chance to thrive in a vibrant company culture while helping customers look and feel their best.

Benefits

Dynamic and passionate team

Career development and advancement program

Supportive management team

Paid vacation time

Discounted gym membership

Employee discount on products

Employee referral program

Regular team building activities

Free parking

Discounted dry cleaning services

Qualifications

• Passion for fashion and customer service is essential.
• Experience in team leadership or sales training is required.

Responsibilities

• Act as a stylist to create personalized wardrobes for customers.
• Train the sales team on customer service and product knowledge.
• Monitor sales targets and manage daily store operations.

Skills

Customer Service

Sales Skills

Team Leadership

Fashion Knowledge

Education

High School Diploma

Job description

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as laura.ca and melanielyne.com. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. We believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Job Description

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

How will you support the team?

As a Senior Sales Associate, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe for the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge, and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers, and keeping the store clean.
• Open and close the store as required.

Don't miss this opportunity to join an exceptional team!

Qualifications

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer (1 year)
• Strong selling and customer service skills

Additional Information

Benefits:

• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

We are committed to helping you reach your full potential. At Laura Canada, training & professional development are a top priority. We invest in our employees by offering a wide range of training programs – from IT to language training. We prioritize helping you achieve your professional goals by helping you build your strengths & develop your talents through coaching. We are dedicated to keeping our employees engaged by offering internal advancement opportunities.

An Inspiring Workplace

It’s no secret that a friendly & positive work environment is crucial for well-being and a happy sense of belonging. Regular team building activities & lunches, a Halloween celebration, and an annual summer picnic are some of the many events organized to promote a passionate, creative & diverse company culture.

Work-Life Balance

We believe that a healthy work-life balance is the key to success, which is why your quality of life is our first priority. Recharge your batteries with paid vacation time & floater days. Enjoy our summer hours (half-day Fridays), and get to leave an hour early on Fridays the rest of the year. You even have the option of taking a leave of absence if you ever need to. We make your life simpler by offering free parking, discounted dry cleaning pick-up, and seasonal tire change services at our head office.

Recognition

Hard work & dedication never goes unnoticed. Every employee enjoys a 50% off discount card valid on all Laura & Melanie Lyne styles. Benefit from our employee referral program, offering a significant monetary reward for the right candidate. Every month, a sizable gift card is awarded to an employee nominated by their peers – a person who has shown an admirable display of teamwork. We also offer a gift to celebrate employees who reach an important career milestone.

Health & Well-Being

We encourage you to take care of yourself – both mentally & physically – because when you feel well, you do well. We offer group insurance for your medical & dental needs; RRSP contributions so you can plan for the future; paid sick days for when you’re feeling under the weather; and a discounted gym membership at Goodlife Fitness (Énergie Cardio) to maintain a healthy body & mind.