Senior Risk Analyst

Payments Canada; Ottawa; Hybrid; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Flexible hybrid environment

Competitive compensation package

Health and dental benefits

Paid vacation and personal days

Maternity/paternity leave and family/b

Professional development opportunities

Office gym and wellness programs

Job summary

Payments Canada is seeking a Senior Risk Analyst to support the development, implementation, and ongoing maintenance of the payment product risk approach within the Enterprise Risk Management framework. You will monitor risks, contribute to risk reporting, and collaborate with stakeholders to embed strong risk practices across our programs.

Ideal candidates have 5+ years in risk management, strong relationship skills, and experience with BI and GRC tools.

Qualifications

• Minimum of 5 years of recent experience in risk management, process management and business analytics/reporting.
• Ability to influence and constructively challenge stakeholders.
• Knowledge of risk management principles, methodologies and best practices.

Responsibilities

• Support development and maintenance of the payment product risk approach in alignment with the ERM Program.
• Provide risk analysis and contribute to risk reporting activities.
• Develop relationships with stakeholders and share risk management insights across the organization.

Skills

Relationship management

Executive communication

Risk analysis

BI tools

Problem solving

Initiative

Education

Undergraduate degree in business/commerce or analytics

Tools

ServiceNow

Tableau

Smartsheet

Job description

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2025 alone, our systems cleared approximately $103 trillion or $411.9 billion every business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

Who we are

We Are a Public Purpose, Non-profit Organization Situated At The Center Of Canada’s Payment Ecosystem. We Own And Operate Payment Systems That Process Hundreds Of Billions Of Dollars’ Worth Of Payment Transactions Every Business Day. We Convene Ecosystem Participants To Discuss Their Multiple And Diverse Interests And Ideas And To Navigate Industry-level Challenges. We Adhere To a Set Of Values That Are Our North Star

Inspire trust, build community and enable change

Payments Canada - where our country connects

Our culture

With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

• You love working with passionate, ambitious and collaborative colleagues.
• You want to be challenged and lead unique initiatives.
• You want to grow, develop and become a subject matter expert in your field.
• You want your work to make an impact in your community and country.

Come and join us - where payments meet purpose!

What we are looking for

Reporting to the Manager, Payment Product Risk, the Senior Risk Analyst is responsible for supporting the development, implementation, and ongoing maintenance of the payment systems’ risk management approach in alignment with the Enterprise Risk Management (ERM) Program at Payments Canada. The Senior Risk Analyst will also support the management and monitoring of risks within various strategic programs (both enterprise and payment systems focused) as well as support and contribute to the Enterprise and Payment Product Risk Team’s development and maintenance of policies and procedures and reporting activities.

Responsibilities Of The Senior Risk Analyst Include

Payment Product Risk Management Approach

• Support the development, implementation, maintenance, and continuous improvement of the payment product risk approach (risk engagement models, frameworks, tools) in alignment with the ERM Program and corporate governance.
• Lead the development and implementation of organization-wide training and change management tools/materials in support of the ERM program.
• Guide and support business units on ERM Program adoption to embed strong risk practices across the organization.

Integrated Oversight, Monitoring & Risk Reporting

• Provide oversight and effective challenge to ensure risks associated with payment systems, initiatives, projects (including the RTR Program), and other change activities are being effectively managed.
• Support and contribute to Enterprise Risk Reporting activities including leading the identification and management of emerging risks, review of and report on risk appetite metrics.
• Conduct fundamental research and analysis on risk issues and provide recommendations on risks that may have an impact on Payments Canada.
• Participate in project teams as appropriate to provide risk analysis and subject matter expertise.
• Provide support on risk focused projects and initiatives.

Relationship Management

• Develop and maintain effective and collaborative relationships with key stakeholders and subject matter experts across the organization.
• Communicate and collaborate with risk management and thought leaders within and outside the Payments Canada membership to gather and provide information, advice and solutions and remain abreast of the latest developments in the risk management field.

Capabilities

• Effective relationship management skills;
• Ability to develop and deliver messaging at a technical and executive level;
• Develops, implements and enhances methodologies in areas of expertise;
• Ability to support risk analysis with supporting research and/or data points;
• Critical reasoning, analytical and problem-solving abilities; and
• High degree of initiative and creativity.

What you need to be successful

• Undergraduate degree in business/commerce or analytics (business analytics, finance, accounting, information systems, process management, etc.);
• Minimum of 5 years of recent experience in risk management, process management, and business analytics/reporting;
• Strong relationship management, presentation and thought leadership skills;
• Knowledge of risk management principles, methodologies/processes, and best practices;
• Ability to effectively influence and constructively challenge stakeholders in support of effective risk management across the organization;
• Experience applying risk management practices to complex projects/initiatives;
• Experience with BI and GRC tools (ServiceNow, Tableau, Smartsheet, etc) is considered as an asset; and
• Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

Salary range

Our target starting rate for this role is $100,300 with flexibility based on your experience and qualifications. The full salary range and benefits package are detailed below.

What's in it for you?

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
• Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
• Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up (if eligible)
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by our Executive Leadership Team.

Our Commitment to Fair Hiring

At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements. It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing [e-mail].

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.