Senior Retail Sales Consultant & Manager-on-Duty

Moores Clothing; Nanaimo; On-site; CAD 30,000 - 32,000; Full time

Job summary

Moores Clothing seeks a Senior Retail Sales Consultant to own the customer experience across multiple store formats (retail, rental, custom, and omni-channel). This temporary flex role acts as manager on duty when needed.

You bring a customer-service obsession, willingness to learn, and ability to collaborate with staff at all levels. Key duties include selling across categories, merchandising assistance, stock counts, and POS responsibilities, with cross-location potential.

Qualifications

• Customer-obsessed service with world-class experience daily.
• Desire to learn and adapt to new programs.
• Ability to consult with retail staff at all levels and stay positive.

Responsibilities

• Engage with the team to drive results and standards.
• Build relationships with customers from greeting to post-sale.
• Apply benchmark selling techniques for retail, custom clothing, and rentals.
• Encourage team selling to reach store metrics goals.
• Assist with merchandising, setup, and stock counts.
• Operate the cash register at point of sale.
• Lead store staff as manager on duty when required.

Skills

Customer service

Willingness to learn

Collaboration with retail team

Job description

Moores Clothing seeks a Senior Retail Sales Consultant to own the customer experience across multiple store formats (retail, rental, custom, and omni-channel). This temporary flex role acts as manager on duty when needed.

You bring a customer-service obsession, willingness to learn, and ability to collaborate with staff at all levels. Key duties include selling across categories, merchandising assistance, stock counts, and POS responsibilities, with cross-location potential.