Senior Retail POS Partnerships Project Manager

Lightspeed Commerce; Montreal; On-site; CAD 80,000 - 110,000; Full time

Job summary

A technology company in Montreal is seeking a Senior Retail POS Partnerships Project Manager to lead integration onboarding and enhance the developer experience. This role requires a strong technical foundation and experience in SaaS or retail tech, aiming to drive impactful integrations and partner success. Join a culture that celebrates performance and supports your career growth with a flexible working environment.

Benefits

Flexible work environment

Career-defining opportunities

Health and wellness credit

Enhanced parental leave

Qualifications

• 4–7+ years of experience in Product Management, Solution Architecture, Partnerships, or Technical Program Management.
• Strong technical background with experience working alongside product and engineering teams.
• Fluency in English as a working language.

Responsibilities

• Define and maintain the App Store integration and developer experience roadmap.
• Manage the onboarding lifecycle for new integration partners.
• Lead technical conversations with partners regarding integration.

Skills

Project Management

Technical Communication

Problem-solving

SaaS Experience

Job description

Overview

We’re looking for a Senior Retail POS Partnerships Project Manager to join our Partnerships team in North America. You will be at the center of Lightspeed’s growing Retail App Store ecosystem. You’ll lead integration onboarding, enhance the developer experience, and collaborate closely with partners to ensure best-in-class integrations that drive business impact. You’ll act as the bridge between technical teams, product, and partnerships—ensuring we continue to scale strategically with high quality. This role is ideal for someone with a strong technical foundation, experience in SaaS or retail tech, and a passion for enabling partner success through scalable solutions.

Where to from here? Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

What you’ll be doing

• Define and maintain the App Store integration and developer experience roadmap in collaboration with Product, Sales, and Partner teams.
• Manage the onboarding lifecycle for new integration partners from exploration to deployment.
• Lead technical conversations with partners to scope and support integration development.
• Ensure integration quality by validating UX, technical fit, and performance prior to go-live.
• Act as a technical point of escalation for partner issues not resolved by API Support.
• Maintain up-to-date guides, documentation, and best practices for integration partners.
• Monitor and reduce developer friction by improving the Developer Experience and lowering support volume.
• Support Partner Managers with product/technical insights and collaboration during GTM planning.
• Track partner pipelines and manage project workflows for timely delivery.

What you need to bring

• 4–7+ years of experience in Product Management, Solution Architecture, Partnerships, or Technical Program Management within a SaaS or retail tech environment.
• Strong technical background with experience working on or alongside product and engineering teams.
• Working knowledge of APIs, and experience in integration design or support.
• Excellent project management and stakeholder communication skills.
• Strong problem-solving skills and ability to operate autonomously in a fast-paced environment.
• Experience with App Store or Developer Portal strategy is a plus.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Benefits

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities
• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.