Senior Research Analyst (Lottery, Travel & Tourism)

Leger; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A research firm is seeking a Senior Research Analyst responsible for managing internal projects and writing reports. You will communicate with clients, manage project timelines, and analyze complex data sets. The ideal candidate has a Bachelor’s or Master’s degree in a relevant field, with at least 4 years of experience in client-facing roles and 2 years in market research. Strong communication and analytical skills are essential.

Qualifications

• Minimum 4 years’ work experience in client facing/customer service roles.
• Minimum 2 years’ Market Research experience as a Market Research Analyst, preferably on supplier side research.

Responsibilities

• Participate in client meetings to ensure comprehension of client needs.
• Support in writing RFPs, questionnaire design, writing research reports, strategic recommendations and client presentation.
• Conduct statistical analysis and reporting.
• Manage full cycle project management in collaboration with the operations team.

Skills

Strong Project Management skills

Strong Client Management skills

Excellent communication and presentation skills

Excellent analytical skills

Education

Bachelor’s or Master’s in Sociology, Psychology, Business or related field

Job description

Overview

The Senior Research Analyst is responsible for internal project management and report writing. This role requires the ability to effectively communicate with stakeholders, manage multiple projects and analyze complex data sets, synthesize information, and present findings in a clear and concise manner. To be successful in this role, you must have strong communication skills, excellent analytical skills, attention to detail, and the ability to multitask.

Responsibilities

• Participate in client meetings to ensure comprehension of client needs.
• Support in writing RFPs, questionnaire design, writing research reports, strategic recommendations and client presentation.
• Create statistical analysis and reporting plans, conducting analysis of results.
• Full cycle project management in collaboration with the operations team to ensure quality control and adherence to project timelines, such as validating the questionnaire’s test link, interviewer training, coordinating field implementation, follow-up and validation of the pre-test, daily project field monitoring, project follow-up and coordinating end of fieldwork stages.

Qualifications

• Bachelor’s or Master’s in Sociology, Psychology, Business or related field
• Minimum 4 years’ work experience in client facing/customer service roles
• Minimum with 2 years’ Market Research experience as a Market Research Analyst, preferably on supplier side research.

Skills

• Strong Project Management skill: Adept managing multiple projects and timelines at once.
• Strong Client Management skill: Adept at nurturing client relationships, understanding client needs and helping clients in solving their business problems with research.
• Excellent communication and presentation skills: Ability to convey complex data and insights in a clear and compelling manner.
• Excellent analytical skills: Ability to examine and interpret data with keen attention to detail; identify trends, patterns, and insights, and draw meaningful conclusions that is useful for decision-making.