Senior Representative of Operations & Member Services

Meetah Building Supplies Corp; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Job summary

Manitoba Building Trades in Winnipeg seeks a Senior Representative – Operations & Member Services to support site representation, labour relations, affiliate and member services, and operational systems. Reporting to the Executive Director, you will work with affiliated unions, contractors and MBT staff to improve efficiency and service delivery.

The role blends hands-on project coordination with data management, procedure development and reporting.

Qualifications

• Red Seal or Provincial journeyperson certification in a construction trade.
• Minimum 5 years of jobsite experience in the unionized construction sector.
• Experience in a representative role (union business rep, steward, organizer) or labour relations.
• Strong computer proficiency with Microsoft 365 applications.
• Advanced Excel skills for data organization and reporting.
• Experience creating PowerPoint presentations and organizational documents.
• Excellent communication, analytical and organizational abilities.

Responsibilities

• Conduct site visits across Manitoba to represent construction site interests.
• Foster positive relationships with workers, contractors, unions and project teams.
• Assist with administration of collective agreements and labour requirements.
• Coordinate workforce development and apprenticeship participation.
• Develop and maintain operational procedures, records and reporting tools.
• Analyze workforce data and track labour trends for affiliates.

Skills

Journeyperson certification

5+ years field experience

Union rep experience

Microsoft 365

Excel advanced

PowerPoint

Documentation & records

Communication & analysis

Travel within MB

Education

Red Seal or Provincial journeyperson certification

Tools

Microsoft 365

Excel

PowerPoint

Job description

Senior Representative – Operations & Member Services

Winnipeg, Manitoba | Full-Time

About the Position

Manitoba Building Trades is seeking an experienced, motivated and technologically proficient individual to join our team as a Senior Representative – Operations & Member Services.

Reporting directly to the Executive Director, the successful candidate will support construction site representation, labour relations, affiliate and member services, organizational operations, and the development and maintenance of internal administrative and technology systems.

This diverse position combines practical knowledge of the unionized construction industry with strong organizational, technical and analytical skills. The successful candidate will work with affiliated trade unions, contractors, industry stakeholders and MBT staff to support workforce initiatives, improve operational efficiency and strengthen the services provided to our affiliates.

Key Responsibilities

Construction Site Representation & Labour Relations

• Conduct site visits to construction projects throughout Manitoba.
• Establish and maintain positive working relationships with workers, contractors, union representatives and project management teams.
• Assist with the administration and application of collective agreements, project labour requirements, wages, benefits, classifications and allowances.
• Identify, document and coordinate follow-up on workplace concerns and employment-related matters.
• Support workforce coordination, apprenticeship participation and employment initiatives.
• Assist with communication and collaboration between affiliated unions, contractors and industry stakeholders.

Affiliate & Member Services

• Respond to affiliate inquiries and coordinate appropriate resources and follow-up.
• Support member engagement, workforce development and industry outreach initiatives.
• Prepare reports, presentations and informational materials for affiliated organizations.
• Support additional programs and initiatives as directed by the Executive Director.

Technology, Systems & Document Management

• Develop and maintain spreadsheets, databases, tracking systems and reporting tools to improve organizational efficiency.
• Establish and maintain organized electronic filing systems, document control procedures and standardized templates.
• Support document version control, recordkeeping, digital archiving and information accessibility.

Operations & Project Coordination

• Develop, document and maintain standard operating procedures.
• Assist with project administration, activity tracking and organizational planning.
• Maintain accurate records and support efficient information sharing.

Workforce Data & Reporting

• Collect, organize and analyze construction workforce and project information.
• Track employment activity, labour demand, apprenticeship participation and industry trends.

Qualifications & Experience

• Red Seal or Provincial journeyperson certification in a construction trade, with a minimum of 5 years of jobsite experience in the unionized construction sector.
• Experience in a representative role, such as union business representative, steward, organizer, or labour relations and collective agreement administration.
• Strong computer proficiency, particularly with Microsoft 365 applications.
• Advanced working knowledge of Excel, including spreadsheets, formulas, data organization and reporting.
• Experience creating professional PowerPoint presentations, business correspondence and organizational documents.
• Experience maintaining electronic records, shared document libraries and tracking systems.
• Strong communication, analytical, organizational and problem-solving abilities.
• The ability to work independently, manage multiple priorities and collaborate effectively with staff and industry stakeholders.
• A valid driver's license and willingness to travel throughout Manitoba.

An equivalent combination of relevant education, training and practical experience will be considered.

Assets:

Experience in the following areas would be considered an advantage:

• Microsoft SharePoint administration and document management.
• Microsoft Lists, Forms, Power Automate or Power BI.
• Database development, spreadsheet automation and digital reporting.
• Experience coordinating IT services and maintaining office technology.
• Construction workforce data management and project reporting.

About Manitoba Building Trades

Manitoba Building Trades represents affiliated construction trade unions and works to advance the interests of skilled trades workers throughout the province.

Through advocacy, workforce development and collaboration with industry and government, Manitoba Building Trades promotes a strong, skilled and competitive unionized construction workforce.

Position:

Senior Representative – Operations & Member Services

Location:

Winnipeg, Manitoba, with travel throughout the province

Employment:

Full-time

Reports To:

Executive Director

Application Deadline:

Tues­day, Oct­ober 27 4 pm.

We thank all applicants for their interest.