Senior Renewals Broker (Remote First)

Zensurance; Toronto; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking InsurTech company redefining commercial insurance in Canada. As a Senior Renewals Broker, you'll play a crucial role in ensuring client satisfaction by managing policy renewals and providing tailored insurance solutions. This position offers a remote-first work environment, emphasizing flexibility and employee well-being. With a focus on innovation, collaboration, and customer-centric solutions, you will thrive in a culture that values integrity and growth. If you're passionate about making a real impact in the insurance industry, this opportunity is perfect for you.

Benefits

Remote-first setup

Home office allowance

Top-tier tech equipment

Half days before public holidays

Flexible health and dental plans

Health & personal spending accounts

Parental leave top-up

Education assistance reimbursement

Opportunities for career growth

Team-building events

Qualifications

• 3+ years of experience in commercial broking required.
• RIBO license is mandatory for this role.

Responsibilities

• Manage the renewal process for existing clients.
• Review policy data for accuracy and advise on coverage gaps.

Skills

Commercial Broking Experience

Customer Support

Sales

Attention to Detail

Communication Skills

Education

RIBO License

CAIB/CIP/CRM

Job description

4 weeks ago Be among the first 25 applicants

About Us:
Zensurance is redefining commercial insurance for Canadian businesses.

As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.

Zensurance has been recognized for its rapid growth and industry impact:

Deloitte’s Technology Fast 50 (2023, 2024)

Deloitte’s Technology Fast 500 (2024)

Top Insurance Employers (2022)

At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.

If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!

At Zensurance, we pride ourselves on the seamless customer experience we strive to deliver daily. We are looking for a driven Senior Renewals Broker to join our growing Renewals team. This is a fantastic opportunity for a client-centered insurance professional, who holds themselves to the highest standards and aligns their success with that of the customer.

Reporting to the Team Lead, Renewals, you will be responsible for working with our existing clients to facilitate the renewal of their policies and retaining their business. We are boldly going where no insurance broker has gone before!

Responsibilities:

• Support and effectively manage the renewal process for existing customers within account portfolio
• Carefully review all accounts policy data for accuracy
• Manage multiple clients and answer all customer queries regarding additional or existing insurance policies in a timely manner
• Maintain effective communication with clients to fully understand their insurance requirements and make recommendations accordingly
• Advise customers on any gaps in coverage and recommend additional coverages to consider
• Liaison with Insurance partners to create the best possible insurance packages for each client
• Other duties as assigned
  
  
  
  
  

Qualifications:

• RIBO license required
• 3+ years of commercial broking experience
• CAIB/CIP/CRM is an asset
• Passion for sales and customer support
• Persistence and agility to meet set targets
• Able to communicate complicated concepts and break them down into simpler terms
• Attention for detail and demonstrated flexibility in managing multiple clients at a time
  
  
  
  
  

Benefits & Perks at Zensurance:
At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.

Work Your Way

• Remote-first setup for added flexibility
• Home office allowance to create a comfortable workspace
• Top-tier tech: "Office in a box" with all necessary tech equipment
• Half days before public holidays: Enjoy half days before long weekends
  
  
  
  
  

️ Your Health, Your Way

• Flexible health and dental plans for families, including mental health support
• Health & personal spending accounts to invest in wellness your way
• Parental leave top-up, because family comes first
  
  
  
  
  

Investing in Your Growth

• Education assistance reimbursement for courses, conferences, books, and memberships
• Opportunities to learn from industry experts and grow your career
  
  
  
  
  

Staying Connected

• Weekly Friday huddles to share updates and connect across teams
• Virtual & in-person team-building events to strengthen our culture
  
  
  
  
  

We’re building something special. Come be a part of it!

Who We Are:
Business is hard work, but insurance doesn’t have to be!

We empower business owners with simple, tech-driven insurance solutions through our online platform.

Our success is fueled by our team-oriented culture and four core values:

DELIVER – We set ambitious goals and achieve them.

INCLUDE– We foster an open and safe space for all.

INTEGRITY– We do what’s right.

INVENT– We create straightforward, innovative solutions.

Diversity & Inclusion:
Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.

Thank You!
We review every application with care to find the best fit for our team.

While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Hospitality, Food and Beverage Services, and Retail

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