Senior Release Manager – Infrastructure & Change Management

BeachHead; Toronto; On-site; CAD 110,000 - 125,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a Senior Release Manager to oversee the implementation of storage refreshes and manage the release lifecycle. The ideal candidate will have at least 5 years in enterprise infrastructure and experience with ServiceNow and Jira. This contract position offers competitive compensation ranging from CAD 110,000 to CAD 125,000.

Qualifications

• Minimum 5 years of experience in Enterprise Infrastructure.
• ITIL certification is a plus.
• ITSM certification is a plus.

Responsibilities

• Plan and schedule release cadences and coordinate activities across teams.
• Manage release process, track progress, and mitigate risks.
• Communicate release plans and progress to stakeholders.
• Identify and mitigate risks associated with releases.
• Ensure quality standards through testing and validation.
• Manage changes to the production environment.
• Support and improve CI/CD pipelines.
• Build and maintain relationships with stakeholders.

Skills

Excellent written and verbal communication skills

Issue resolution during the release process

Adaptability to changing requirements

Stakeholder relationship building

Risk assessment and mitigation

Knowledge of ServiceNow and Jira

General knowledge in Enterprise Infrastructure

Deep knowledge of Change Management process

Tools

ServiceNow

Jira

Job description

Senior Release Manager – Infrastructure & Change Management

Senior Release Manager – Infrastructure & Change Management

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Working with one of the top financial clients, this role calls for a Senior Release Manager – Infrastructure & Change Management who will drive the implementation of storage refresh and other IT operations. Individual will be responsible for the planning, scheduling, and coordination of storage migrations in lower to production environments. They will ensure that releases are delivered on time, with high quality, and with minimal disruption to existing systems. This involves overseeing the entire release lifecycle, from planning and development to testing and deployment.

Responsibilities :

• Planning and Scheduling : Defining release cadences, creating release schedules, and coordinating activities across different teams (development, testing, operations).
• Release Coordination : Managing the release process, including tracking progress, identifying and mitigating risks, and ensuring adherence to timelines and quality standards.
• Communication and Collaboration : Effectively communicating release plans, changes, and progress to stakeholders, and facilitating communication between teams involved in the release.
• Risk Management : Identifying potential risks associated with releases and developing mitigation strategies to minimize their impact.
• Quality Assurance : Ensuring that storage releases meet quality standards through testing and validation processes.
• Change Management : Managing changes to the production environment during releases, ensuring minimal disruption and proper rollback procedures.
• Continuous Integration and Continuous Delivery (CI / CD) : Supporting and contributing to the implementation and improvement of CI / CD pipelines to streamline the release process.
• Stakeholder Management : Building and maintaining relationships with stakeholders across different departments to ensure alignment and effective communication.
• Project Management : Ability to plan, organize, and manage complex projects with multiple dependencies and timelines.

Desired Skill Set :

Excellent written and verbal communication skills to effectively convey information to technical and non-technical audiences.

Ability to identify and resolve issues that arise during the release process.

Ability to adapt to changing requirements and priorities in a fast-paced environment.

Ability to build and maintain relationships with stakeholders from different teams.

Ability to identify, assess, and mitigate risks associated with storage releases.

Knowledge of Service Now and Jira

General knowledge in Enterprise Infrastructure – compute, network and storage (minimum 5 years)

Deep knowledge of the Change Management process

Knowledge of the ServiceNow ITSM platform

Nice To Have :

Storage knowledge

ITIL certified

ITSM certified

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Information Technology and Other

Industries

Financial Services and Banking

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