Senior Relationship Management Associate

Farm Credit Canada; Toronto; On-site; CAD 61,000 - 84,000; Full time

Job summary

A financial services company in Toronto is seeking a dedicated professional to support loan administration and build customer relationships. The ideal candidate will have a degree in business administration, experience in lending, and strong interpersonal skills. You will be responsible for managing a portfolio of customers while ensuring accurate documentation and communication with clients. Join us to contribute to an inclusive and diverse workplace.

Qualifications

• At least one year of related experience or equivalent education and experience.
• Specialized knowledge of lending and loan administration procedures.
• Understanding of financial statements, syndication, and similar agreements.

Responsibilities

• Build and maintain relationships with key customers.
• Process inquiries and requests professionally.
• Collaborate on complex loan documents and administrative tasks.
• Maintain open communication with assigned customers.
• Accurately enter financial details into the lending system.

Skills

Interpersonal skills

Customer service skills

Problem-solving

Technical expertise

Education

Bachelor’s degree in business administration

Tools

Lending systems

Job description

Closing Date (MM/DD/YYYY):

08/25/2025

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$61,370 - $83,030 Passion for agriculture and experience administering complex lending accounts required:
Build relationships that support a sales team offering financing to large local producers. You’ll join the team managing a complex portfolio, support loan approvals and lead loan administration tasks.

What you’ll do:

• Partner with senior colleagues to proactively build and maintain relationships with key and high-potential customersand prospects

• Answer inquiries, offer solutions, and process requests in a thorough and professional manner, creating sales opportunities

• Collaborate with senior loans analysts to complete complex loan documents and administrative processes

• Ensure ongoing, open communication with customers on assigned portfolio

• Enter customer and financial details into the lending system with a high degree of accuracy

What we’re looking for:

• Team player with strong interpersonal skills who can easily build and maintain relationships

• Confident communicator comfortable dealing with solicitors and financial institutions

• Passion for building customer relationships and working in partnership with a team

• Well-organized problem-solver who can set priorities and adapt quickly to change

• Experienced multi-tasker with great customer service skills and strong technical expertise

What you’ll need:

• A bachelor’s degree in business administration and at least one year of related experience (or an equivalent combination of education and experience)

• Specialized knowledge of lending and loan administration procedures

• Understanding of syndication, inter-lender and securitization agreements and other similar agreements

• Technical understanding of complex financial statements to facilitate comprehensive data entry, account review writeup, and covenant testing

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail] . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.