Senior Regional Manager, Insurance Lending

Equitable Bank; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading Canadian bank is seeking a dynamic and organized Sr. RCM to manage sales activities within the Insurance Lending team. This role involves developing business strategies, supporting advisors, and utilizing strong presentation skills to enhance market visibility. The ideal candidate should have extensive sales experience, people management capabilities, and proficiency in relevant software tools, contributing to the team's success and driving business growth.

Qualifications

• At least 10 years of sales and/or underwriting experience in the Insurance Industry.
• Five years of people management experience leading sales teams (asset).
• Valid driver's license in good standing.

Responsibilities

• Develop and implement a business plan optimizing EQ Bank's visibility.
• Support management of credit escalation situations with underwriting.
• Proactively generate new business by engaging with existing advisors.

Skills

Strong written and verbal communication skills

Excellent interpersonal and presentation skills

Highly organized

Ability to work independently

Demonstrated ability to grow a business

Education

Post-secondary degree

Graduate degree in business preferred

Tools

Microsoft Office

Job description

The Sr. RCM must be a highly organized individual who is self-directed to manage and report on the status of sales and market activity via referral support, advisor outreach, and industry development events. Success in achieving objectives involves various steps as outlined below:

As a key member of the Equitable Bank Insurance Lending team, establish a high standard of care and behaviour with all internal and external stakeholders.

Develop and implement a business plan that optimizes EQ Bank’s visibility for the Insurance Lending offers, ensuring a reliable and consistent pipeline of applications.

Ensure appropriate support and content are available for existing and new advisors.

Alongside Senior Management, provide input on sales objectives and the allocation of sales quotas to relevant parties.

Collect, analyze, and interpret sales records to obtain useful and actionable information.

Support effective management of credit escalation situations with the respective Insurance Lending Underwriter.

2. Sales Activities and Achievements – 35%

The Sr. RCM is expected to proactively generate new business and visit existing advisors to highlight the advantages of the Insurance Lending offer. This includes providing promotional or new print materials for face-to-face engagement. To increase visibility and expand the advisor network, the individual should:

• Provide consultant-like support to help advisors establish themselves as experts in Insurance Lending, including product training, marketing guidance, industry introductions, and business strategy support.
• Perform mid-level performance analysis of the region upon request from leadership to improve business development efficiency.
• Participate in advisor sessions, sales presentations, appreciation programs, and special events, which may occur outside regular hours.
• Gather market and competitor intelligence and provide tactical feedback to management to enhance collective knowledge of EQ Bank’s capabilities and market position.
• Be available after hours for events and key advisor servicing.
• Manage the budget to ensure EQ Bank branding at key national association events.
• Assist with follow-up communications on deals requiring support, collaborating with underwriting and credit teams during high-volume periods.

3. Presentation Skills – 10%

Strong presentation skills are essential. The Sr. RCM must:

• Use approved presentations from leadership or marketing; ad hoc presentations without approval are not permitted.
• Ensure collateral materials and current promotions are used effectively.
• Have in-depth knowledge of product promotions and ensure the latest sales presentations are used, including policies on Anti-Money Laundering and Terrorist Financing, and compliance requirements.
• Represent the Bank’s image of integrity, quality, and industry knowledge, working effectively with credit teams to ensure superior service.
• Participate in industry associations to position EQ Bank as a trusted partner and gather feedback for product and process improvements.

Drive performance by setting targets aligned with corporate objectives, establishing operational standards, and providing timely feedback on team performance.

Let's Talk About You!

• Strong written and verbal communication skills in English; fluency in French is an asset.
• At least 10 years of sales and/or underwriting experience in the Insurance Industry.
• Five years of people management experience leading sales teams to meet targets (asset).
• Ability to work independently with minimal supervision.
• Highly organized, capable of multitasking.
• Valid driver’s license in good standing.
• Post-secondary degree; graduate degree in business preferred.
• Excellent interpersonal and presentation skills.
• Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
• Proven book of business in the Insurance Industry.
• Demonstrated ability to grow a business.