Senior Records & Disclosure Supervisor (24/7 PRIME)

Choose Richmond; Richmond; On-site; CAD 65,000 - 85,000; Full time

Job summary

Richmond RCMP is seeking a Records and Disclosure Supervisor to lead the Disclosure of Information and Records teams, ensuring quality and compliance across a 24/7/365 operation. This role also serves as PRIME Coordinator alternate and supports onboarding, training, and performance management.

The position requires strong knowledge of the Criminal Code, privacy laws, and information management best practices, with experience in audits and stakeholder liaison.

Qualifications

• Completion of Grade 12 or equivalent plus related courses such as Records Management, PRIME, CPIC, URS Scoring.
• Minimum two years of supervising a records operation.
• Minimum two years of experience in Records/File Review.

Responsibilities

• Supervise, assign work, mentor, review, train and coach team members of the Disclosure and Records teams.
• Conduct routine meetings; prepare minutes/notes for record-keeping.
• Conduct routine audits and reviews to ensure quality and compliance.
• Participate in hiring and recruiting; onboard and train new staff.
• Manage Records and PRIME queues and coordinate reports as requested.

Skills

Supervision

Records management

Audits & compliance

Stakeholder communication

Policy knowledge

Team coaching

Criminal Code awareness

Security clearance awareness

Education

Grade 12 or equivalent

Records Management courses

CPIC/UR S Scoring related coursework

Job description

Richmond RCMP is seeking a Records and Disclosure Supervisor to lead the Disclosure of Information and Records teams, ensuring quality and compliance across a 24/7/365 operation. This role also serves as PRIME Coordinator alternate and supports onboarding, training, and performance management.

The position requires strong knowledge of the Criminal Code, privacy laws, and information management best practices, with experience in audits and stakeholder liaison.