Senior Quality Engineering Lead - API Products

Citi; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an IT Quality Senior Lead to enhance their testing processes and standards. This role involves managing User Acceptance Testing, collaborating with global stakeholders, and ensuring the quality of software delivery. The successful candidate will leverage their extensive experience in IT Testing to influence and guide teams, while also contributing to budgeting and policy formulation. Join a dynamic environment where your expertise will drive continuous improvements and streamline processes, making a significant impact on the organization's success.

Qualifications

• 6-10 years of IT Testing experience is required.
• In-depth knowledge of Manual and Automation Testing is essential.

Responsibilities

• Perform User Acceptance Testing and manage software quality assurance.
• Analyze trends to improve processes and ensure adherence to standards.

Skills

IT Testing

API Testing

Manual Testing

Automation Testing

Software Testing Techniques

Communication Skills

Diplomacy Skills

Education

Bachelor’s/University degree

Master’s degree

Tools

Testing Tools

Job description

The IT Quality Senior Lead integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

Responsibilities:

• Performs initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.
• Resolves complex and highly variable issues.
• Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
• Develops and designs standards and procedures; ensures that they are adhered to throughout the software development life cycle.
• Manages organizational process change.
• Develops and implements methods for cost, effort and milestones of IT Quality activities. Strives for continuous improvements and streamlining of processes.
• Ensures consistency and quality of processes across the organization. Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.
• Requires in-depth understanding of how own area integrates within IT Quality and has basic commercial awareness.
• Impacts IT Quality through delivery of end results and contribution to planning, finances/budget and formulation of policies.
• Responsible for budgeting, project estimates, task management & balancing prioritization across multiple streams of development.
• Collaborates with local and global stakeholders like QA team, production support team, environment management team, DBA team, etc. to ensure project stability and productivity.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Qualifications:

• 6-10 years IT Testing experience required.
• API Testing. Background and in-depth knowledge of both Manual and Automation Testing.
• Excellent knowledge of software testing techniques and testing tools.
• Knowledge of any well-known software development and testing life-cycle methodology.
• Requires communication and diplomacy skills and an ability to persuade and influence.

Education:

• Bachelor’s/University degree, Master’s degree preferred.

Job Family Group: Technology

Job Family: Technology Quality

Time Type: Full time

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