Senior Quality Engineer - Tangerine

Requisition ID: #

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

The Senior Quality Engineer (Sr. QE) provides support to the Lead/Manager, Quality Engineering and is responsible for driving quality using predefined processes and tools within Tangerine. Responsibilities include test case design/execution, defect management, and maximizing automation (API/UI) in compliance with governing regulations, internal policies, and procedures. The Senior Quality Engineer (Sr.QE) will report directly to Manager or Senior Manager, Quality Engineering.

In this role, you will:

1. Work within an agile or waterfall methodology to support the mobile delivery team across testing requirements including: Functional/Non-functional Testing (including automation), Integration Testing, APIs, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing, and other types of testing as required.
2. Coach and provide mentorship to junior resources within the team in various areas including business domain, functional testing, automation, and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices.
3. Assess the risks associated with the development aspects of each solution/project and define the approach for testing manual versus automation testing (with an automate first focus).
4. Document testing risks and provide mitigation and contingency plans from a testing standpoint.
5. Drive delivery excellence within the testing team by providing governance and continuous improvement, thereby generating high-quality outcomes.
6. Participate in the project Discovery phase in collaboration with other teams like Development, PMO, Release Management, and perform capacity planning for Testing initiatives.
7. Collect strategic, technical, and operational test metrics. Analyze current defects and test execution trends and extrapolate data for predictive analysis.
8. Work with QE Leads and shared services teams to monitor the status, effectiveness, efficiency, and quality of testing deliverables.
9. Drive the creation, support, and ongoing maintenance of the Tangerine Quality Engineering knowledge repository.
10. Recommend and implement various process or framework enhancements by collaborating with the QE community within the bank.
11. Work under the guidance of the Lead/Manager/Sr. Manager and participate in discussions with vendors related to testing methodologies, tooling, resources, POCs, etc.
12. Leverage opportunities to innovate within the testing and quality domain (process/tools/automation).
13. Other duties as assigned.

Do you have the skills that will enable you to succeed in this role?

We'd love to work with you if you have:

1. University or College Degree or equivalent experience in Computer Science/Engineering.
2. 6+ years of automation skills in JavaScript or Java (Selenium).
3. 3+ years of API automation (RestAssured preferred).
4. 6 years of testing experience within the capacity of Software Quality Assurance.
5. Knowledge of testing background in the Canadian financial services industry.
6. In-depth knowledge with both Waterfall and Agile methodologies preferred with a solid understanding of general project management, SDLC, and TDLC principles.
7. Competent in/working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration.
8. Proficient within API REST/SOAP testing and demonstrated ability to automate using industry-standard tooling such as REST Assured, Postman, etc.
9. Working experience with test automation tooling such as Selenium, Appium, WebdriverIO, or equivalent and an understanding of coding structure and best practices.
10. Working knowledge with Java, JavaScript, and Python and other scripting languages.
11. Hands-on experience with Mobile testing (iOS / Android devices) and related solutions such as SoastaTouchtest, PerfectoMobile UFT, and SmartBear Test Complete.
12. Experience working within a DevOps environment and understanding of CI/CD process and related tooling Jenkins, Docker, Kubernetes an asset.
13. CTFL, ISTQB, CSQA, CSTE good to have.
14. Ability to work independently as well as part of a larger team.
15. Ability to lead through influence in a fast-paced environment and hold others accountable.
16. Ability to work and collaborate with stakeholders from different departments and organizational levels.
17. Self-starter, shows initiative, able to work with minimal supervision.
18. Motivated to learn new skills.
19. Strong organizational, communication, technical, and analytical skills.

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!

You will have access to thousands of online and in-person courses so you can shape your career growth with the support from diverse industry leaders.

You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.

You belong here, we are equal and uncomplicated. Bring your true self to work, dress codes don’t apply here.

You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

*Tangerine employees participate in Scotiabank’s pension & benefits programs (available to permanent employees).

Location(s): Canada : Ontario : Toronto

At Tangerine, we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.