Senior Property Field Claims Specialist

Allstate Insurance Company; Markham; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance provider in Canada seeks a Senior Property Field Claim Specialist to investigate and settle large loss claims. This hybrid role requires a minimum of 5 years of experience in property claims, along with strong communication skills. The ideal candidate will demonstrate exceptional customer service and the ability to interpret policy coverage. Join us to provide top-notch service in a supportive environment.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Good Office program

Student Loan Payment Matching

Retirement Savings Program

Wellness allowance

Personal reflection day

Tuition Reimbursement

Qualifications

• Minimum 5 years’ experience adjusting residential property claims or in a relevant property claims role.
• Experience in complex claim investigation.
• Strong commitment to outstanding customer service.

Responsibilities

• Investigate and settle large loss property claims throughout the surrounding area.
• Interpret insurance policy wordings and determine policy coverage.
• Provide prompt and equitable settlement of claims.

Skills

Adjusting residential property claims

Customer service

Verbal communication

Written communication

Education

CIP designation

Tools

Guidewire

Symbility

Exactimate

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire Senior Property Field Claim Specialist to join our team! Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle large loss residential property claims for Allstate Insurance Company of Canada in the Greater Toronto, Ontario area. This position will work from a home office.

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through ourEmployee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation:Hybrid

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities:

• Investigate and settle large loss property claims throughout the surrounding area;
• Interpret insurance policy wordings as well as determine policy coverage and reserves;
• Investigate and analyze the clientele’s coverage;
• Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
• Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
• Advise distribution partner on possible coverage opportunities if applicable;
• Significant travel within the province of Ontario.
• Other tasks as required.

Qualifications:

• A minimum 5 years’ experience adjusting residentialproperty claims or working in a relevant property claims role.
• Completion of CIP designation or desire to obtain is preferred.
• Experience in complex claim investigation
• Strong verbal and written communication skills with a commitment to providing outstanding customer service.

Bonus qualification:

• Experience handling large loss residential property claims would be a definite asset
• Experience adjusting auto claims would be considered an asset.
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
• Experience working with claims programs such as Guidewire, Symbility and/or Exactimate is preferred

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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