Senior Property Field Claims Specialist

Allstate Northern Ireland Limited; Canada; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance company is seeking a Senior Property Field Claims Specialist to manage large loss residential claims. This remote role requires at least 5 years of experience in property claims adjustment and a strong customer service focus. Applicants should possess effective communication skills and ideally, a CIP designation. Benefits include flexible work arrangements, comprehensive retirement savings, and wellness allowances.

Benefits

Flexible Work Arrangements

Employee Discounts

Comprehensive Retirement Savings Program

Tuition Reimbursement

Annual Wellness Allowance

Qualifications

• Minimum 5 years adjusting residential property claims experience.
• Strong communication skills and outstanding customer service commitment.
• Desire to obtain CIP designation preferred.

Responsibilities

• Investigate and settle large loss property claims.
• Interpret insurance policies and determine coverage.
• Provide equitable settlement and superior customer service.

Skills

Verbal Communication

Written Communication

Customer Service

Education

CIP designation

Tools

Guidewire

Symbility

Exactimate

Job description

Senior Property Field Claims Specialist page is loaded

Senior Property Field Claims Specialist

Apply remote type Fully Remote locations Canadian Head Office time type Full time posted on Posted Yesterday job requisition id R19080

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Our team is growing, and we are actively looking to hire Senior Property Field Claim Specialist to join our team! Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle large loss residential property claims for Allstate Insurance Company of Canada in the Greater Toronto, Ontario area. This position will work from a home office.

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through ourEmployee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation:Hybrid

Benefits to joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!

Accountabilities:

• Investigate and settle large loss property claims throughout the surrounding area;
• Interpret insurance policy wordings as well as determine policy coverage and reserves;
• Investigate and analyze the clientele’s coverage;
• Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
• Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
• Advise distribution partner on possible coverage opportunities if applicable;
• Significant travel within the province of Ontario.
• Other tasks as required.

Qualifications:

• A minimum 5 years’ experience adjusting residentialproperty claims or working in a relevant property claims role.
• Completion of CIP designation or desire to obtain is preferred.
• Experience in complex claim investigation
• Strong verbal and written communication skills with a commitment to providing outstanding customer service.

Bonus qualification:

• Experience handling large loss residential property claims would be a definite asset
• Experience adjusting auto claims would be considered an asset.
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
• Experience working with claims programs such as Guidewire, Symbility and/or Exactimate is preferred

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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