Senior Property Claims Specialist / Toronto or Montreal

Everest Re Group,; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Property Claims Specialist to join its dynamic team in Toronto or Montreal. This role involves examining complex commercial property claims, ensuring timely resolutions, and delivering exceptional customer service. The ideal candidate will have extensive experience in insurance claims adjustment, strong communication skills, and the ability to mentor junior team members. This innovative firm values collaboration and inclusion, offering a supportive environment where you can thrive and make a significant impact in the insurance sector.

Qualifications

• 10-12 years of insurance claims adjustment experience required.
• Extensive coverage evaluation skills focused on commercial property.

Responsibilities

• Directly examine and adjust commercial property claims efficiently.
• Provide proactive customer service and manage vendor relationships.

Skills

Insurance Claims Adjustment

Coverage Evaluation

Oral Communication

Written Communication

Bilingualism (French and English)

Customer Service

Job description

Title: Senior Property Claims Specialist / Toronto or Montreal

Company: Everest Insurance Company Of Canada

Job Category: Claims

Job Description:

Everest Insurance Company of Canada, a specialty commercial lines property and casualty insurance market, is a member of the Everest Re Group, Ltd. and is seeking a motivated and energetic individual to join our Company in the position of Senior Property Claims Examiner. Based in Toronto or Montreal, Canada, the candidate will have multiple claims responsibilities:

Duties and responsibilities include, but are not limited to:

• Direct examining of commercial property claims of medium to complex severity;
• Investigate, analyze, evaluate and adjust assigned claims in the most efficient, effective way while delivering a customer-centric experience;
• Exercise judgement to determine policy verification and coverage determination;
• Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; and escalating issues as appropriate;
• Proactive and timely establishment and maintenance of claim reserves;
• Proactive and timely customer service both internally and externally responding to enquiries and participating in customer marketing efforts as required;
• Monitor and manage outside vendors, including independent adjusters and counsel within accepted budgets and protocols;
• Mentor junior team members;
• Travel as needed.

The minimum qualifications of the successful candidate include, but are not limited to:

• Ten to twelve years insurance claims adjustment experience;
• Extensive coverage evaluation skills, with particular focus on commercial property claims examining;
• Superior oral and written communication skills, including the concise presentation of often complicated facts along with analysis and recommendations;
• Bilingualism, French and English, an asset;
• Motor Truck Cargo experience an asset.

The successful candidate will work directly with the Canadian Claims team and must thrive in a dynamic, small team environment while being capable of working effectively within a larger, multinational environment. The individual must be able to work with and influence others while demonstrating excellent adjusting/examining skills.

What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

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Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type: Regular

Time Type: Full time

Primary Location: Toronto - Insurance Canada

Additional Locations: Montreal QC, Canada