Senior Project Manager - Retail, Commercial & Workplace Projects

Turner-; Toronto; Hybrid; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Health and dental benefits

Health spending account

RRSP matching

Learning and development budget

Hybrid work

Job summary

Turner & Townsend is hiring a Senior Project Manager to lead large-scale retail, corporate and office fit-out projects from feasibility to close-out. You will oversee multiple workstreams, coordinate with consultants and clients, and ensure on-time delivery within budget.

The role is hybrid and based in Canada, with opportunities in Toronto, Vancouver or Montreal, and relocation support for candidates from other regions.

Qualifications

• 7+ years of progressive experience managing construction projects with leadership responsibility.
• Experience delivering retail or commercial, and/or corporate fit-out projects.
• Experience in workplace environments, tenant improvements, relocations, and occupied-space renovations is desirable.
• University degree in Engineering, Architecture, Construction Management or related field.
• PMP certification or equivalent is highly desirable.
• Strong ability to read and coordinate construction drawings and specs.
• Proficiency with MS Office and project scheduling tools.

Responsibilities

• Lead delivery of retail, commercial, and corporate fit-out projects through full lifecycle.
• Coordinate with stakeholders across design, procurement, construction, IT, and facilities.
• Manage risks, budgets, schedules, and change control.
• Provide client-facing updates, governance and reporting.
• Mentor and develop junior project managers and staff.

Skills

Leadership

Client-facing

Problem-solving

Travel willingness

Education

Engineering/Architecture/Construction Management degree

PMP certification (desirable)

Tools

MS Outlook

MS Word

MS Excel

MS PowerPoint

MS Project or P6

Job description

• Full-time

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.

Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world

Who are you?

As aSenior Project Manager (SPM), you will lead the successful delivery of commercial, retail, and office workplace fit-out projects from feasibility through close-out. You will oversee multiple workstreams across design, procurement, construction, technology integration, furniture installation, workplace transitions, commissioning, and handover while providing leadership and mentorship to Project Managers and junior team members.

This role requires strong technical competence, excellent client-facing skills, and the ability to manage competing priorities in a dynamic, deadline-driven environment. Experience delivering corporate office environments, workplace modernization initiatives, tenant improvements, relocations, and occupied-space renovations is highly valued.

The is a hybrid opportunity based in Toronto, Vancouver or Montreal. We also welcome applications from candidates elsewhere in Canada who are open to relocating to one of these locations.

Job Description

As a Senior Project Manager dedicated to this Enterprise Account you will be involved in;

Project Delivery & Technical Oversight

• Lead and manage retail, commercial, and corporate office fit-out projects throughout the full project lifecycle, including feasibility, design, procurement, construction, furniture installation, IT coordination, commissioning, move management, and close-out.
• Deliver workplace transformation initiatives, tenant improvements, office relocations, consolidations, and occupied-space renovations.
• Review, interpret, and coordinate construction drawings, specifications, and technical documentation to identify risks, gaps, and constructability issues.
• Coordinate with consultants, contractors, landlords, property managers, and authorities having jurisdiction to ensure design and construction compliance.
• Collaborate with workplace strategy, facilities management, corporate real estate, IT, operations, and business stakeholders to ensure project outcomes align with organizational objectives.
• Coordinate workplace technology requirements, including structured cabling, AV systems, security systems, access control, and smart office solutions.
• Manage phased construction activities within occupied office environments while minimizing operational disruption and maintaining business continuity.
• Conduct regular site visits as required to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
• Proactively identify, assess, and mitigate project risks, resolving issues efficiently and escalating when appropriate.

Procurement, Commercial & Contract Management

• Lead procurement strategies, including tendering, evaluation, recommendation, and appointment of consultants, contractors, furniture vendors, technology providers, and other project partners.
• Establish, negotiate, and manage quotations, purchase orders, work orders, and contracts, including Master Service Agreements.
• Monitor costs, manage change control processes, and ensure accurate financial tracking, forecasting, and reporting.
• Process and certify payments to consultants, contractors, and direct vendors in coordination with the consultant team.
• Ensure commercial decisions support project objectives while maintaining quality, schedule, and budget requirements.

Client & Stakeholder Management

• Act as the primary point of contact for client stakeholders, providing clear, timely, and strategic communication.
• Lead and facilitate client meetings, design coordination meetings, contractor meetings, stakeholder workshops, and site meetings.
• Build strong relationships with corporate real estate, workplace services, facilities management, IT, HR, operations, landlords, and executive leadership teams.
• Manage client expectations while balancing scope, schedule, quality, and budget constraints across multiple concurrent projects.
• Support workplace change management initiatives, occupancy planning, move management, transition activities, and post-occupancy stabilization.
• Prepare and deliver concise project updates, reports, dashboards, and presentations to senior client representatives and executive stakeholders.

Leadership & Team Development

• Provide leadership, mentorship, and guidance to Project Managers and other team members, fostering professional development and project management best practices.
• Support workload planning, resource allocation, and review of project deliverables to ensure consistency, quality, and compliance with account standards.
• Promote a collaborative, accountable, and results-oriented team culture.
• Lead by example in project governance, documentation standards, risk management, and client service excellence.
• Support the ongoing development and continuous improvement of project management processes across the account.

Administration, Reporting & Close-Out

• Maintain comprehensive project documentation in a highly administrative, multi-project environment.
• Ensure accurate scheduling, reporting, budgeting, forecasting, and document control using established project management systems.
• Coordinate and administer project close-out activities including deficiencies, commissioning, turnover documentation, occupancy readiness, and lessons learned workshops.
• Drive continuous improvement through post-project reviews, knowledge sharing, and implementation of best practices.
• Ensure all project records are maintained in accordance with client, contractual, and organisational requirements.

Qualifications

• 7+ yearsof progressive experience managing construction projects, with demonstrated leadership responsibility.
• Experience deliveringretail or commercial, and/or corporate fit‑out projectsis required.
• Experience managing workplace environments, tenant improvements, office relocations, workplace modernization programs, and occupied-space renovations is highly desirable.
• A recognized university degree (or equivalent) inEngineering, Architecture, Construction Management, Project Management or a related field.
• PMP certificationor equivalent is highly desirable.
• Strong technical ability to read, understand, and coordinateconstruction drawings and specifications, and project documentations.
• Demonstrated experience coordinating furniture, AV, security, structured cabling, and IT infrastructure components within office environments.
• Experience working with landlords, property managers, and corporate real estate teams within multi-tenant commercial office buildings is considered an asset.
• Proven experience leading client-facing projects and managing senior stakeholders.
• Proficient inMS Outlook, Word, Excel, PowerPoint, and project scheduling tools such asMS Project or P6.
• Highly organized with strong attention to detail; comfortable juggling competing demands in a fast-paced, administrative-heavy environment.
• Strong numerical, analytical, and problem-solving skills with confidence using technology and web-based data platforms.
• Willingness totravel to project sitesas required.

Additional Information

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

The base salary range for this full-time role is $110,000.00 - $140,000.00per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

This posting reflects an existing vacancy that we are actively hiring for.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

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