Senior Project Manager - Healthcare

Analyst Technical Solutions; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

Analyst Technical Solutions is seeking a Senior Project Manager to lead ePrescribing initiatives within Pb4P, focusing on clinical workflows, stakeholder engagement, and timely deployment of health IT projects.

The role requires extensive experience in electronic health projects, PMP knowledge, and collaboration across matrix organizations, with a track record of delivering complex health system implementations.

Qualifications

• 5–8 years’ experience managing electronic health-related projects.
• 5–8 years knowledge of PM concepts (goals, risk, scope, roles, scheduling, quality).
• 2–4 years knowledge of medication workflows in pharmacies, hospitals and health records.
• Excellent communication and stakeholder engagement.
• Strong time management and prioritization.
• Experience in matrix environments.
• PMI/PMP certification knowledge.
• Experience with PM software (MS Project, MS Teams).
• Experience with Waterfall and Agile methodologies.
• Knowledge of pharmacy/medication workflows.
• Experience in health system implementation.
• Experience liaising with customers.

Responsibilities

• Oversee projects and workstreams for the development of an ePrescribing solution, including stakeholder engagement and planning to ensure on-time deployment.
• Manage issues, risks and service change requests to ensure successful implementation per workstream.
• Coordinate vendor/client engagement and client management throughout the project lifecycle.
• Support go-live readiness and deployment reporting across workstreams.

Skills

Program management

Stakeholder engagement

Communication

Time management

Conflict resolution

Matrix organization

Agile/Waterfall

Health IT

MS Project

MS Teams

Education

College/University undergrad in Health/CS/Engineering/Business

Tools

MS Project

MS Teams

Job description

Job Title: Project Manager/Leader - Senior for ePrescibe

JobDescription

Patients Before Paperwork (Pb4P) focuses on making improvements to existing clinical workflows through modernizing approaches to care delivery and better connecting patients and providers to the province’s digital infrastructure, ultimately enhancing care provision for patients across the health system.

ePrescribing portfolio, within the Pb4P initiative, aims to streamline the medication management process by enabling secure, direct transmission of prescriptions from clinicians to pharmacies, reducing manual steps and errors.

Required Skills:

• Minimum 5-8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
• Minimum 5-8 years’ experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
• Minimum 2-4 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
• Excellent communication skills both verbal and written, and strong stakeholder engagement skills
• Time management, with the ability to manage tight deadlines and prioritize multiple projects
• Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
• Demonstrated experience managing projects in Matrix organizational environments
• Professional certifications: Project Management Professional; Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge
• Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
• Demonstrated experience working with various Project Management delivery methodologies (e.g. Waterfall, Agile, etc.)
• Knowledge of pharmacy and/or medication workflows
• Experience with health system business implementation and deployment projects
• Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.

Responsibilities:

The Senior Project Manager is responsible for overseeing projects and workstreams related to the development of an ePrescribing solution, including stakeholder engagement, planning, management of issues, risks and service change requests to ensure successful and on-time deployment of workstreams.

Desired Skills:

• College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience – desired
• Experience operating in highly political environments and across various organizational cultures
• Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements

Required Experience:

• Minimum 5-8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
• Minimum 5-8 years’ experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
• Minimum 4-5 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
• Excellent communication skills, demonstrating strength in presentation skills, verbal, written, active listening, conflict resolution and stress tolerance
• Experience with health system business requirements definition and implementation
• Demonstrated and applied use / knowledge of privacy policies and legislative processes such as - Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA)

Deliverables

Deliverables Include (Deliverables resource is responsible for):

• Development and management of the Integrated Project Plan
• Contribute towards program governance and advisory committee(s)
• Project portfolio and stakeholder management
• Vendor / Client engagement and client management
• Project go-live schedule per workstream
• Project risk/issue management
• Deployment reporting and tracking