Senior Project Manager

Dayforce HCM, Inc.; Waterloo; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

A leading company in the Waterloo area is seeking a Senior Project Manager to oversee the full delivery of projects within their Individual Wealth team. Key responsibilities include project planning, budget management, and risk mitigation, requiring both strong leadership and analytical skills. The role offers a hybrid work environment and support for personal growth, making it an exciting opportunity for a seasoned project management professional.

Benefits

Annual bonus program

Tuition support

Employee wellness programs

Pension program with matching

Discounts on company products

Onsite cafeteria

Qualifications

• 10+ years in Project Management.
• PMP, PRINCE 2 or Agile certification is an asset.
• Advanced technical certifications preferred.

Responsibilities

• Lead and facilitate project planning, monitoring updates and risks.
• Manage budgets for large project initiatives.
• Drive resolution of risks and issues related to project milestones.

Skills

Client Experience

Analytical Thinking

Leadership

Interpersonal Skills

Agility and Flexibility

Critical Reasoning

Education

Certified Project Management Professional (PMP)

Post-secondary technical or business diploma

Contemporary project management certifications

Tools

MS Office 365

MS Project

Budgeting and financial management tools

Job description

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Position Title: Senior Project Manager
Reports To: AVP, Individual Wealth Operations, Client Experience and Digital Transformation
Department : Individual Wealth
Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Equitable is growing! We are looking for a Senior Project Manager to join our Individual Wealth team! They are responsible for the full delivery of projects, and risk mitigation for any identified setbacks. Communicate with internal and external stakeholders. Lead the implementation of Individual Wealth Projects for the organization . Now is an exciting time to join one of the Waterloo Area’s Top Employer for 2025 and Southwestern Ontario’s Top Employers for 2024!

What you will be doing:

• Lead and facilitate project planning by effectively monitoring project updates, risks, and escalations and deliver projects of varying complexity
• Work in a variety of methodologies including Agile, Waterfall, and hybrid
• Collaborate with cross-functional teams to plan and implement initiatives consistent with business needs
• Manage the budget of large project initiatives and oversees tendering process, including analysis and selection of final vendors or service providers
• Oversee management of budget for projects/initiatives
• Apply analytical thinking and problem solving to resolve project obstacles and manage efficiencies in delivery
• Drive resolution of risks and issues related to project milestones / goals and escalates to management as required
• Work closely with senior leaders and (potentially) external partners to develop project strategy and provide consultation to technical and non-technical audiences
• Adherence to project management framework through engagement of key stakeholders
• Prioritize decisions on high impact production issues on behalf of other team members to maintain project budget and timing
• Champion implementation of improvements to existing processes, procedures, and tasks
• Facilitates planning and estimation of initiatives
• Work with cross-functional teams in planning and implementation of mission critical business initiatives
• Manage interdependencies and prioritise initiatives based on business drivers and outcomes
• Identify risks and build mitigation plans
• Build and monitor change management and adoption plans in collaboration with business owners
• Tracks milestones and deliverables and provides management metrics and reporting.
• Identifies and leads resolution of risks and issues related to project milestones / goals, including escalation to management as required.
• Conducts phase reviews and obtains all necessary sign offs
• Monitor the strategic business outcomes in collaboration with sponsors and business owners
• Provides informal consulting and training of delivery methodologies to other staff members to ensure participation and awareness.
• Manages the knowledge transfer from delivery team to support teams and ensure solutions are stable and supportable

What you will bring:

• Client Experience
• Achieve service commitments by balancing efficiency and quality and by proposing viable solutions to minimize or eliminate obstacles
• Demonstrate empathy when faced with client concerns and issues
• Model expected behaviours and influence the behaviour of others
• Act as a brand ambassador by demonstrating knowledge and leveraging resources to meet clients’ needs
• Proactively share knowledge/expertise with colleagues to improve their resourcefulness and performance
• Strive to resolve client inquiries at first point of contact
• Ability to research and resolve complex or unique problems
• Professional, respectful, and courteous in all interactions with clients
• Stay up to date with changing regulations/policies to ensure clients' best interests are met
• Growth Mindset and Innovation
• Critically evaluate current processes to determine if improvement opportunities exist
• Receptive to, and apply feedback and learnings on the job
• Seek out and obtain required professional and/or industry knowledge and training, for both personal and organizational benefit
• Actively share knowledge for the betterment of the team/others
• Approach problems as opportunities that can be resolved and overcome
• Establish continuous improvement processes that identify positive changes and actively following through on those changes
• Interpersonal Skills
• Communicate professionally and respectfully
• Share and solicit knowledge and insights freely with clients, colleagues, business partners, sponsors, and senior leaders
• Provide both reinforcing and constructive feedback at all levels, as appropriate
• Embrace diversity; works well with different people; adapt to other’s styles and/or work habits
• Receptive to, solicit, and apply feedback and learnings on the job
• Synthesize complex information and crafts communications with the audience in mind
• Ability to negotiate and manage conflict effectively, mediating where necessary
• Work to build and maintain an inclusive team environment, encouraging diversity of thought and participation
• Effectively influence and persuade others through active listening, emotional intelligence, and refined communication skills
• Agility and Flexibility
• Adapt to changes in priorities, assigned responsibilities and projects by seeking out the why and how if not readily understood
• Take initiative to alter normal procedures in order to fit a specific situation to get the work done and/or to meet organizational goals
• Willingly consider new ideas, procedures, or processes to address a situation
• Enjoy ambiguity; comfortably handle risk and uncertainty; is responsive in ambiguous situations
• Critical Reasoning
• Use observations and experience, combined with resources and facts or data, to draw conclusions and make judgements
• Take ownership of decisions and ensure they are consistent with legislation, precedent and established policies and procedures
• Handle competing priorities effectively and act to obtain desired outcomes
• Act promptly and with confidence when a situation requires a quick decision
• Autonomously manage competing priorities and atypical disruptions effectively and acts to obtain desired outcomes
• Make a reasoned selection between methods, systems, or procedures where guidelines are broad
• Take educated risks and make innovative and creative decisions when pursuing and implementing new approaches and strategies
• Examine evidence from various perspectives to analyze and make well-supported judgments and interpretations about complex issues
• Make time-sensitive decisions even when only limited information may be available but is sufficient in order to exercise solid judgment
• Leadership
• Exhibit a sense of urgency over matters that pertain to day-to-day and team responsibilities by acting resourcefully and independently
• Show an appreciation for the contributions, capabilities, and achievements of others
• Achieve expected results and demonstrate ownership of personal and team outcomes
• Lead by example; model and promote a culture of respect, fairness, and trust
• Involve others in planning and executing, and in so doing, gain their buy-in
• Skills and Capabilities
• Technical skills, capabilities and experience generally to an advanced-level for the sub-specialties defined in the Specialty Requirements section below.
• MS Office 365
• MS Project
• Metrics and status reporting
• Budgeting and financial management
• Resource management and allocation
• Experience and Education
• 10+ years in Project Management
• Certified Project Management Professional (PMP), PRINCE 2 certification, or Certified Agile Project Manager an asset
• Post-secondary technical or business diploma and/or equivalent working experience
• Advanced technical certifications as outlined in the Specialty Requirements section below.
• Contemporary project management certifications.

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company’s pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration
  
  

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [emailprotected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.