Senior Project Manager

Klick; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Klick in Toronto is seeking an experienced Senior Project Manager to lead complex multi‑channel delivery across multiple initiatives. You will balance strategic execution, financial stewardship, and strong partnership building to ensure work is delivered with clarity, quality, and confidence.

You will coach PMs and coordinators, manage scopes, schedules, budgets, and risk, and serve as the primary day‑to‑day client contact.

Qualifications

• 4+ years of agency project management across multi-channel marketing and digital delivery.
• Proven ability to manage complex, multi-disciplinary projects with accountability for outcomes.
• Strong financial acumen including forecasting, reporting, and budget ownership.
• Excellent communication, presentation, and stakeholder management skills.
• Demonstrated leadership, including mentoring team members and accountability.
• Familiarity with waterfall and agile methodologies; SCRUM experience is an asset.
• Proficiency with Smartsheets, MS Project, Excel and financial tracking platforms.

Responsibilities

• Lead project delivery across multiple initiatives, managing scope, schedule, budget, risk, and quality.
• Oversee $1.75M–$3M in revenue across AOR/DAOR and multi-channel digital work.
• Serve as the primary day-to-day client contact, fostering trusted and transparent partnerships.
• Lead financial processes including estimates, SOWs, reconciliations, and profitability tracking.
• Coach and support PMs and Coordinators while driving continuous improvement in delivery practices.

Skills

Leadership

Communication

Stakeholder management

Delivery excellence

Problem-solving

Tools

Smartsheets

MS Project

Excel

Financial tracking platforms

Job description

The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About Our Project Management Craft

Our Project Management Craft leads delivery excellence across integrated marketing, digital, and omnichannel programs. We partner closely with clients and internal teams to drive clarity, alignment, and accountability throughout the delivery lifecycle. PMs champion collaboration, process discipline, operational rigor, and a people-first mindset to ensure both project success and strong client relationships.

Job Description

As a Senior Project Manager, this role leads complex, multi-channel delivery across several concurrent initiatives. It balances strategic execution, financial stewardship, and strong partnership-building to ensure work is delivered with clarity, quality, and confidence. The Senior PM brings thoughtful leadership, operational excellence, and a proactive approach to supporting both teams and clients.

What You'll Do:

• Lead project delivery across multiple initiatives, managing scope, schedule, budget, risk, and quality.
• Oversee $1.75M–$3M in revenue across AOR/DAOR and multi-channel digital work.
• Serve as the primary day-to-day client contact, fostering trusted and transparent partnerships.
• Lead financial processes including estimates, SOWs, reconciliations, and profitability tracking.
• Coach and support PMs and Coordinators while driving continuous improvement in delivery practices.

Qualifications

Required:

• Minimum 4+ years of agency project management experience across multi-channel marketing and digital delivery.
• Proven ability to manage complex, multi-disciplinary projects with accountability for outcomes.
• Strong financial acumen including forecasting, reporting, and budget ownership.
• Excellent communication, presentation, and stakeholder management skills.
• Demonstrated leadership skills, including mentoring team members and driving accountability.
• Familiarity with waterfall and agile methodologies; SCRUM experience is an asset.
• Proficiency with tools such as Smartsheets, MS Project, Excel, and financial tracking platforms.

Desired:

• Experience in regulated industries or health-related environments.
• Ability to integrate AI tools into planning, delivery workflows, and quality assurance.
• Comfort navigating evolving delivery models and operational processes.
• Strong problem-solving skills with the ability to manage risks and resolve delivery challenges.
• Experience supporting staffing discussions and navigating resource constraints.
• Interest in contributing to process improvements and craft development initiatives.

Additional Information

This posting is for a newly created role at Klick.

The base salary range for this position is between CAD $90,000 - $110,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [e-mail] and we will work with you to meet your accessibility needs and ensure you have a positive experience.