Senior Project Manager

Kelly; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Kelly is seeking a Senior Project Manager to join the Product team for a hybrid role in Canada. The role emphasizes cross-functional coordination, external partner collaboration, and governance across multiple strategic initiatives within a financial services context.

Ideal candidates bring 7–10+ years of PM experience, strong stakeholder management, and proven ability to manage complex launch readiness initiatives, with proficiency in Confluence, SharePoint, and MS Project.

Qualifications

• 7–10+ years of project management experience within financial services or a regulated environment.
• Proven success managing multiple concurrent initiatives across cross-functional teams.
• Experience creating and maintaining project plans, status reporting, risk logs, and governance documentation.
• Experience with project management and collaboration tools such as Confluence, SharePoint, Microsoft Project, or similar platforms.
• Excellent stakeholder management, including working with senior leaders and executives.
• Experience supporting change management, product delivery, and launch readiness initiatives.

Responsibilities

• Cross-Functional Project Coordination: lead initiatives with external partners, align timelines and dependencies, resolve conflicts, document readiness and risks.
• Internal Delivery Management: coordinate activities from initiation to completion, track milestones, resources, and priorities; support intake management.
• Product Launch & Go-to-Market: develop plans, coordinate readiness activities, lead governance meetings, manage risks and timelines for launches.

Skills

Project management

Stakeholder management

Risk management

Cross-functional collaboration

Change management

Education

Bachelor's degree in Business, Commerce, Project Management, or related discipline

Tools

Confluence

SharePoint

Microsoft Project

Job description

Employment Type: Contract with potential for permanent conversion

Work Arrangement:

• Hybrid (3-4 days per week in office)
• Bilingualism (English/French) is considered a strong asset

About the Opportunity

Our client, a leading organization within the financial services sector, is seeking an experienced Senior Project Manager to join their Product team. This role serves as a critical connection point across multiple strategic initiatives, ensuring work progresses efficiently, dependencies are managed, and stakeholders remain aligned across internal teams and external partners.

The ideal candidate is highly organized, proactive, and experienced in managing complex projects involving multiple workstreams, cross-functional collaboration, and product launch coordination. You are comfortable operating independently, bringing well-informed recommendations to leadership while successfully navigating competing priorities and evolving business needs.

Key Responsibilities

Cross-Functional Project Coordination

• Act as the primary project coordination lead for initiatives involving external partners and integrated solutions.
• Build strong working relationships with project managers and stakeholders across various business groups.
• Align timelines, priorities, deliverables, and dependencies across multiple teams.
• Facilitate discussions to resolve conflicts, address competing priorities, and maintain project momentum.
• Ensure downstream requirements and dependencies are identified, documented, and successfully delivered.

Internal Delivery Management

• Coordinate project activities from initiation through completion.
• Track deliverables, milestones, timelines, and resource requirements across involved teams.
• Maintain visibility into project priorities and sequencing to ensure alignment across concurrent initiatives.
• Plan and facilitate key project events, workshops, discovery sessions, and stakeholder meetings.
• Support intake management and prioritization for incoming project requests.

Product Launch & Go-to-Market Execution

• Develop and maintain project plans supporting product launches and strategic initiatives.
• Collaborate with business, product, operations, support, and enablement teams to build achievable launch timelines.
• Lead governance meetings, establish agendas, document decisions, and drive accountability for action items.
• Coordinate readiness activities across stakeholders to ensure successful launches and user adoption.
• Identify launch risks, resource constraints, and timeline conflicts before they impact delivery.
• Proactively identify and manage risks, issues, dependencies, and blockers.
• Develop mitigation strategies and provide practical recommendations to leadership.
• Support decision-making by providing analysis, context, and project impacts.
• Escalate issues appropriately while ensuring leadership has the information needed to make informed decisions.

Qualifications Required

• Bachelor's degree in Business, Commerce, Project Management, or a related discipline.
• 7-10+ years of project management experience within financial services, fintech, banking, or another regulated environment.
• Proven success managing multiple concurrent initiatives across cross-functional teams.
• Strong experience creating and maintaining project plans, status reporting, risk logs, and governance documentation.
• Experience with project management and collaboration tools such as Confluence, SharePoint, Microsoft Project, or similar platforms.
• Excellent stakeholder management skills, including experience working with senior leaders and executives.
• Experience supporting change management, product delivery, and launch readiness initiatives.

Preferred

• Experience working within product delivery, digital transformation, or complex enterprise environments.

What Will Make You Successful

• Strong sense of ownership and accountability.
• Ability to build relationships and break down organizational silos.
• Skilled at managing multiple priorities in fast-paced environments.
• Calm, focused, and solutions-oriented under pressure.
• Exceptional communication and stakeholder engagement skills.
• Sound judgment and the ability to determine when to act independently versus when to seek leadership alignment.
• Highly organized with strong attention to detail and follow-through.

Use AI for Hiring

Our recruitment process for this role includes AI-based tools to evaluate candidate qualifications and screen applications.

Why Kelly?

At Kelly®, we’re committed to finding rewarding opportunities that help you thrive—both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed. We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!