Senior Project Manager

Alberta Blue Cross is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Alberta Blue Cross is looking for a full-time Senior Project Manager to work in partnership with our business clients and technology teams to lead the implementation of business and technology-focused solutions. Reporting to the Manager, Portfolio Delivery, this is a key role within our Enterprise Portfolio Management Office (EPMO), responsible for managing complex projects that span multiple departments, systems, and stakeholders and include both internal and external partners.

Working in a flexible work style arrangement, you’ll manage strategic initiatives that align with Alberta Blue Cross’s vision of providing innovative, customer-focused health benefit solutions. You’ll work directly with business units, IT, and vendor teams to define project objectives, deliver results, and drive measurable business value.

We’re looking for someone who is collaborative, strategic, and execution-focused—a seasoned project leader who thrives in a fast-paced, complex environment. You will plan the work, identify, and manage the required resources, and accurately budget and track expenditures to deliver a solution that meets the business objectives, on time and within budget. Your experience managing the implementation of business and technology solutions (custom, COTS and SaaS) is essential to your success.

You have excellent collaboration and communication skills, and the innate ability to rally those around you to achieve a common goal. Your ability to build relationships, communicate effectively, and actively engage others will ensure continued success.

If you’re a seasoned project leader with deep experience in both delivery execution and stakeholder engagement, and you thrive in dynamic, enterprise-scale environments, we invite you to apply.

Key responsibilities:

• Business engagement – work with various business and other interested parties to understand the business objectives and requirements to ensure the project outcomes align with those expectations and deliver business benefits in a cost-effective manner.
• Planning and execution – define the overall project plans including the work breakdown structure (scope), resources, budget, schedule, and deliver against the approved plan.
• Financial management – Manage the project scope, schedule, and resources within the approved budget; monitor and track financials and address variances as appropriate.
• Risk and issue management – anticipate both project-specific and broader enterprise risks, develop mitigation strategies, and facilitate resolution of issues to lessen negative impacts to cost, schedule and quality.
• Organizational change management – work with our organizational change management team and impacted units to ensure processes and resources are defined to ensure business and IT operational teams are prepared to accept and adopt the solution.

• Champion the use of Alberta Blue Cross’s Enterprise PMO methodology to ensure consistency and alignment across your initiatives.
• Foster a respectful, positive, and inclusive working environment that reflects Alberta Blue Cross’s core values, and effectively manage conflict when it arises.
• Mentor and support team members, helping them grow their skills while contributing effectively to project goals.
• Manage cross-functional teams, ensuring collaboration and alignment among business areas, IT, vendors, and other stakeholders.
• Act as a point of escalation to resolve team challenges, roadblocks, and resource constraints.
• Contribute to enterprise planning by sharing lessons learned, best practices, and supporting portfolio-level alignment across projects.
• Prepare and deliver clear, timely communications and presentations to stakeholders at various levels of the organization.
• Collaborate with other Project Managers to share knowledge and ensure strategic alignment across the organization’s project portfolio.

• Education and Professional Credentials:
• A post-secondary degree or diploma in business, information technology, or a related discipline is required. An equivalent combination of education and experience will also be considered.
• Project management certification is required (for example PMP, PRINCE2, PMI-ACP).
• Certification or practical experience in Organizational Change Management (e.g., Prosci) is an asset.
• 10 or more years of progressive experience in project management with demonstrated proficiency across the full project lifecycle.
• Proven ability to lead the delivery of complex business and technology solutions (e.g., business applications, infrastructure) from concept through implementation and operational transition.
• Experience in successfully managing projects in a remote and hybrid team environment, with cross-functional teams that include business, IT, and vendor resources.
• Strong understanding of the System Development Life Cycle (SDLC).
• Hands-on experience with Agile, Waterfall, and hybrid delivery methodologies in enterprise environments.
• Demonstrated experience in vendor management, including engagement, oversight, and performance evaluation of third-party service providers.

• Proven leadership in building and guiding high-performing project teams while fostering collaboration, accountability, and trust.
• Strong organizational, planning, and delegation skills, with a focus on delivering measurable outcomes and managing competing priorities.
• Advanced communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels, including senior executives and external partners.
• Proven ability to build and maintain effective relationships with internal business leaders, external partners, and vendors to support project success and alignment.

• Solid knowledge of project management principles, frameworks, and tools, including risk management, scheduling, budgeting, and reporting.
• Proficiency in project management and collaboration tools such as MS Project, JIRA, ServiceNow, SharePoint, and Power BI is considered an asset.
• Strong analytical and problem-solving skills, with the ability to navigate ambiguity and resolve complex issues.

This position will remain open until a suitable candidate is selected.

Alberta Blue Cross is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.