Senior Project Manager

H&R Block Canada; Calgary; Hybrid; CAD 110,000 - 150,000; Full time

Job summary

H&R Block Canada in Calgary seeks a Senior Project Manager to lead large-scale IT projects across their lifecycle, focusing on enhancing financial services offerings. The role reports to the Director of Delivery Services and requires coordinating with multiple departments for successful project delivery.

This 22-month term position is based in Calgary with a hybrid work schedule—three days in-office. Eligible candidates will have substantial PM experience and ERP/Business Central familiarity.

Qualifications

• Post-secondary education and 10 years of experience in project management.
• Proven track record of leading financial systems projects; Dynamics 365 Business Central is an asset.
• PMP Certification an asset.
• Experience in the Financial Services or Retail industries an asset.
• Experience with leading and overseeing the successful implementation of ERP systems is a strong asset.
• Ability to develop and maintain positive relationships and cross collaboration between cross-functional teams.
• Proven experience in project planning and execution of large and complex projects.

Responsibilities

• Define and document project scope, goals, deliverables, risks, constraints, success criteria, and resource requirements.
• Create, oversee, and share detailed project plans, including metrics, staffing, schedules, and budgets.
• Conduct regular project status meetings with stakeholders and Steering Committee.
• Collaborate with cross-functional teams to ensure smooth rollout and strong adoption by the business.
• Coordinate activities between internal and external delivery teams and vendors.
• Provide clear guidance to the project team and resolve conflicts.
• Coordinate efforts with other project managers for interdependent projects.
• Provide post-implementation support as needed.

Skills

Project management

Leadership

Communication

Analytical thinking

Education

Post-secondary education

PMP Certification (asset)

Tools

Dynamics 365 Business Central (asset)

ERP systems implementation (asset)

Job description

About The Role

The Senior Project Manager reports to the Director of Delivery Services and is responsible for delivering business initiatives to enhance H&R Block’s financial service offering to clients.

The Senior Project Manager reports to the Director of Delivery Services and is responsible for delivering business initiatives to enhance H&R Block’s financial service offering to clients. The role will oversee and manage largescale IT projects throughout their entire lifecycle, including developing project plans, defining project scope and objectives, creating a timeline and resource allocation plan, managing project budgets, monitoring progress, and identifying and mitigating risks. The Senior Project Manager works closely with cross-functional teams, including relevant parties from various departments and is responsible for facilitating communication, coordinating efforts, and aligning priorities to ensure project goals are met.

Term Information

This is a 22 month term position that is based in Calgary and offers a hybrid work schedule, with 3 days per week in-office.

Key Areas Of Responsibility

• Works with relevant parties to define and document the project's scope, goals, deliverables, risks, constraints, success criteria, and estimated resource requirements.
• Creates, oversees, and shares detailed project plans, including metrics, staffing, schedules, and budgets.
• Conducts regular project status meetings with relevant parties and Steering Committee meetings, gathering feedback and addressing challenges.
• Collaborates with cross-functional teams to ensure smooth project rollout with strong adoption by the business.
• Coordinates activities between internal and external delivery teams and relevant parties to manage vendor engagement.
• Provides clear guidance to the project team and resolves conflicts.
• Coordinates efforts with other project managers leading interdependent projects or projects sharing resources.
• Provides post-implementation support as needed.

Required Qualifications

• Post-secondary education and 10 years of experience in project management, or a relevant combination of education and experience.
• Proven track record of leading financial systems projects; experience with Dynamics 365 Business Central is an asset
• Possession of PMP Certification an asset.
• Experience in the Financial Services or Retail industries an asset.
• Experience with leading and overseeing the successful implementation of ERP systems is a strong asset.
• Ability to develop and maintain positive relationships and cross collaboration between cross-functional teams.
• Proven experience in project planning and execution of large and complex projects.
• Strong decision-making and analytical skills to assess project performance and make data driven decisions.

Preferred Qualifications

• Exceptional organizational and time management abilities.
• Business-minded thinking and ability to align projects with corporate objectives.
• Excellent problem-solving and analytical skills.
• Proficient in identifying, assessing, and mitigating risk.
• Demonstrates exceptional strategic thinking ability by analyzing complex situations, anticipating future trends developing innovative solutions.
• In-depth knowledge of project management methodologies and best practices.
• Strong leadership skills to guide and motivate project teams.
• Aptitude for analyzing business processes and recommending improvements.
• Strong verbal and written English communication skills, French communication skills an asset.

Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer. Proof of legal authorization to work in Canada will be required as part of the recruitment process.

Why work for us

H&R Block fosters a workplace in which individual differences are recognised, appreciated, and respected. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.