Senior Production Designer, User Experience

Canadian Institute for Health Information; Toronto; On-site; CAD 68,000 - 80,000; Full time

Benefits offered by this job

Retirement Planning Program

Generous vacation days

Work-life balance

Learning and Professional Development

Flexible benefits program

Job summary

CIHI seeks a Senior Production Designer, User Experience, to apply CIHI’s visual design standards across reports, charts, and presentations. The role focuses on production, document formatting, accessibility compliance, and reliable delivery across platforms, working with the Creative Designer to refine templates and processes.

The position supports clients and internal teams, ensures high-quality output, and collaborates on improvements to production workflows and tools.

Qualifications

• Prepare high-quality information products following CIHI visual design standards.
• Ensure formatting, styles and accessibility requirements are applied consistently.
• Collaborate with Creative Designer to maintain templates and production processes.

Responsibilities

• Prepare high-quality information products for all platforms following CIHI’s design standards.
• Ensure correct and accessible formatting of tables, styles, and layouts.
• Collaborate with the Creative Designer to maintain templates and production processes for documents, presentations, charts.
• Attend project meetings and communicate milestones to partners and the Visual Design Coordinator.
• Consult with clients to understand complex production needs and propose practical solutions within templates and standards.
• Develop and maintain accessibility standards for documents and data visualizations.
• Review external agencies' formatting quality and provide feedback.
• Support quality improvement projects for the desktop publishing team.
• Provide technical advice and support on production methods.

Skills

Advanced information design

Accessibility standards

Team collaboration

Communication

Job description

Bring keyboard focus to Back to Top button using CTRL, ALT and T

Senior Production Designer, User Experience

Senior Production Designer, User Experience

Job Type:

Contract

Vacancy Type:

New

Department:

User Experience

Category:

Professional

Location:

Number of positions:

1

Contract Duration:

Date posted:

November 5, 2026

November 19, 2026

Compensation:

$67,691.00 - $79,636.00/year

Who we are

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include

• Retirement Planning Program
• Generous vacation days for permanent and long-term contracts
• Work-life balance
• Learning and Professional Development Program
• Flexible benefits program from your first day on the job for permanent and long-term contracts

The Senior Production Designer is responsible for applying and continuously improving CIHI’s visual design standards and production processes to deliver high-quality, on-brand, and accessible information products, including reports, charts, tables, and presentations produced across multiple platforms. This role ensures the accurate, consistent, and professional execution of content within established templates, tools, and organizational standards. With a strong production focus, the Senior Production Designer specializes in technical document formatting, quality assurance, accessibility compliance, and production reliability.
This role works in close collaboration with Creative Designers to support the development of new products and tools that meet the evolving information needs of internal clients. This is a production-focused role, versus a creative, concept-driven design role.

What you’ll do

• 1. Prepare high-quality, advanced information products for all platforms following CIHI’s visual design standards and processes.
• 2. Ensure that formatting, tables, styles, and accessibility requirements are applied correctly and consistently in accordance with established layout standards.
• 3. Collaborate with the Creative Designer to create, improve, and maintain templates, formats, and production processes for information products including documents, tables, presentations, charts and data visualizations.
• 4. Attend project meetings, represent Visual Design in project discussions, and communicate relevant project milestones, timelines and updates to project partners and the Visual Design Coordinator.
• 5. Consult with clients to understand complex production and layout needs, independently assess options, and recommend practical solutions within established templates, standards and processes.
• 6. Research, develop, and maintain accessibility standards and techniques for documents, digital products, and data visualizations.
• 7. Review quality of formatting work by external agencies and provide clear and succinct feedback.
• 8. Support continuing quality improvement projects for the desktop publishing team and help resolve production issues to ensure effective operations and maintenance.
• 9. Support the Team Lead on software and hardware needed for completing tasks efficiently and creatively, and monitor advances in best practices and software in the production design field.
• 10. Provide technical advice, assistance and support to program areas and colleagues on optimum methods of production.

Additional Requirements

• Primary locations: Toronto or Ottawa.
• Must comply with all CIHI workplace policies, including privacy and confidentiality.
• Fluency in English is required, bilingualism in both official languages is an asset.

We thank all those who apply, however, only candidates selected for an interview will be contacted.

At CIHI we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.

Please note the CIHI Recruiting Team uses email to communicate with applicants. Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).

Data Privacy and Record Retention Notice

In accordance with Ontario’s legislation, CIHI is required to retain copies of this job posting and all associated application materials for a minimum of three (3) years from the date the posting is removed from public view.

By submitting your application, you acknowledge that your personal information and application data will be stored securely in our systems for this mandatory retention period to ensure compliance with provincial employment standards.