Senior Product Specialist - AXI Investor Services

Citco GSGS; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to join their Investor Services Product Group. In this role, you will leverage your analytical skills to update and maintain test cases, conduct QA testing, and train users on complex functions. This position offers a unique opportunity to work in a dynamic environment where your contributions will directly impact the development of innovative applications. If you have a passion for finance and a commitment to excellence, this role provides a platform for you to thrive and grow within a supportive and inclusive team.

Benefits

Flexible working arrangements

Training and education support

Diversity and inclusion initiatives

Accommodations for disabilities

Qualifications

• Strong analytical skills and ability to multi-task effectively.
• Bachelor’s degree in a quantitative discipline is required.

Responsibilities

• Update and maintain test cases, liaising with Business Analysts.
• Conduct QA testing and manage UAT for new features.

Skills

Analytical Skills

Multi-tasking

Client Service

Communication

Problem Solving

Education

Bachelor’s Degree in Finance

Bachelor’s Degree in Economics

Bachelor’s Degree in Accounting

CSC, CFA, CMA or related certifications

Tools

AXI

AExeo Investor

CitcoOne

Job description

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

The Investor Services Product Group consists of a team of people primarily coming from business operations to further enhance the service offering to our clients. The team members are specialized in the various applications that are used throughout the Citco Fund Services Division, like AExeo Investor, Aexeo and the client portal CitcoOne.
The Investor Services Product Group provides business services to the CFS operations globally, in relation to the usage and further development of the various application in line with the product development strategy. Each of the platforms is continuously subject to further development as a result of an ongoing changing and evolving business environment.

Your Role:

• Update, maintain and review test cases, liaising with Business Analysts as necessary.
• Explain/train users on more complex functions in AXI.
• Analyze the operational or client specific needs.
• Understand the purpose of any client specific or operational needs for allocator functionality.
• Turn business requests into functional development requirements.
• QA testing, manage UAT and roll-out of new features.
• Work with business reps to acquire business sign off for new or amended functionality.
• Create documentation/provide training for new features.
• Work as an integral part of the Investor Services Products Group.

About You:

• Strong analytical skills.
• Ability to multi-task and prioritize amid competing timelines and priorities.
• You have a Bachelor’s Degree in a quantitative discipline, such as Finance, Economics or Accounting.
• Candidacy/completion of CSC, CFA, CMA or other related certifications is an asset.
• Affinity with markets and investments.
• Excellent proficiency in English, verbal and written.

Key Competencies:

• Business, Technical & Commercial Awareness.
• Accuracy.
• Focused and eye for detail.
• Quality and Risk Control.
• Problem Solving.
• Client Service.
• Communication.
• Teamwork.
• Drive for Results.
• Adaptability.

Our Benefits:

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.