Senior Product Manager - Scale

Honeycomb.io; Canada; Remote; CAD 242,000 - 286,000; Full time

Job summary

A technology startup is seeking a Product Manager to lead the development of observability solutions. Responsibilities include managing core product features for enterprise clients and collaborating with cross-functional teams. Candidates should have experience in SaaS products, strong communication skills, and a desire to solve complex challenges. This position supports a remote-first culture and offers an attractive salary range of $242,511 - $285,105 CAD.

Benefits

Generous equity with employee-friendly stock program

Unlimited PTO and paid sabbatical

Home office stipend

100% employee health coverage

Qualifications

• You have experience working on technical SaaS products.
• You are adept at understanding user needs and simplifying insights.
• You possess strong communication skills to interact with various teams.

Responsibilities

• Drive work on core product features for enterprise customers.
• Solve challenges in automated lifecycle management and APIs.
• Collaborate with teams in a triad model for product development.

Skills

Proactive problem-solving

Effective communication

Curiosity

Understanding user needs

Technical knowledge

Education

Experience with SaaS products

Tools

APIs

Development tools

Job description

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!

We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to liveour values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

How We Work

We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

Little more about the team:

Scale is a newly established team at Honeycomb which owns the unique and challenging aspects of building horizontal capabilities for a SaaS application in the enterprise space. This team considers the developer experience at scale — what’s important to the individual, to the team, to teams of teams -- wrestling with problems like maintaining a democratization of observability data while also providing access controls modern enterprises require and helping organizations understand their usage and consumption patterns so they can better run their businesses.

What you’ll do in the role:

• You’ll own driving the work and outcomes on core product features in support of our largest enterprise customers, including everything from the setup process for new users and teams to growing accounts with tools to scale the management of users, teams and resources.
• You’ll solve problems around automated lifecycle management, APIs at scale, IAC, and the needs particular to “big teams” as they grow with Honeycomb.
• You’ll collaborate closely with engineering and design in a triad-based working model.
• You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success.
• You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product.
• You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures.
• You have an aspiration to synthesize and distill signal to create focus. You will not be easily distracted by streams of information incoming from many directions.
• You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing.

What you’ll bring to the role:

• You’re endlessly curious - a proactive problem solver. You seek data to inform your decision-making and allow that to inform how you prioritize work. You never stop asking questions and you seek answers from your customers, your colleagues and your own research.
• You’re a thoughtful communicator and product leader. We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have — and we hope you do too. This role sits at the intersection of several teams and our users, making communication especially important.
• You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly. You enjoy shepherding product work through its entire lifecycle, from early prototype to GA.
• You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity. You value making space for learning before pushing toward a solution.
• You’re comfortable or interested in technically complex spaces, whether it’s a background being a developer yourself or a history working on technical SaaS products. A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software.
• You’re excited to build the next generation of observability technology!

Base Salary based on level of experience

$242,511 - $285,105 CAD

What you'll get when you join the Hive:

• A stake in our success - generous equity with employee-friendly stock program
• It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
• Time to recharge - Unlimited PTO and paid sabbatical
• A remote-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• 100% employee/75% for dependents coverage for all benefits
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance
• And much more...

Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.

Diversity & Accommodations:

We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.

We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.

If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.

If you do not want us to retain your information for consideration for other roles, or want us to update it, please [e-mail] . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Create a Job Alert

Interested in building your career at Honeycomb.io? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

We care about addressing everyone correctly, add your pronouns below to share with the hiring team

she/her/hers

he/him/his

they/them/theirs

Use Name Only

What is your current company?

We may use your information for analytics purposes, including in aggregated or pseudonymized form (from which your name, contact details and other elements that directly identify you are removed), to improve our recruiting and hiring process.

Will you now, or in the future, require Honeycomb.io to provide employment sponsorship for the country in which you are applying? (for example: H-1B visa, skilled worker visa, or other employment-based visas). * Select...

At this time, Honeycomb.io is unable to provide employment sponsorship.

Please select the province or territory in which you currently reside * Select...

Have you collaborated on a product with engineers and a designer as part of a triad? * Select...

Have you previously owned a product from early discovery through launch and iteration? * Select...

Have you ever worked on a product with developers as the primary users or stakeholders? * Select...