Senior Product Manager, Procurement and Sourcing

ZipHQ, Inc.; Toronto; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Principal Product Manager to lead product initiatives in a dynamic environment. This role involves collaborating with customers, synthesizing user needs, and ensuring high-quality product delivery. With a focus on creating a consumer-grade experience, you will mentor junior team members and drive strategic product development. Join a rapidly growing team that values ownership, open communication, and innovation, and be part of a company committed to transforming procurement processes for leading enterprises.

Benefits

Start-up equity

Health, vision & dental coverage

Catered lunches & dinners

Team building events & happy hours

Flexible PTO

Apple equipment plus home office budget

Qualifications

• 8+ years of Product Management experience, including 4+ at a SaaS company.
• Experience building and iterating on products or feature areas from 0-to-1.

Responsibilities

• Work directly with customers to understand user needs and solicit feedback.
• Manage end-to-end execution for core product features and capabilities.

Skills

Product Management

SaaS Experience

User Experience Design

Technical Skills

Communication Skills

Attention to Detail

Prioritization Skills

Job description

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Please note we're looking for someone who is willing and able to come into either our downtown New York or Toronto offices on a hybrid basis (3 days /week).

Your Role

We’re hiring a Principal Product Manager to join our growing product management team and lead several product initiatives within our Procurement and Sourcing products. You will ensure that we continue to deliver a consumer-grade collaboration experience while supporting complex cross-functional workflows.

You Will

• Work directly with customers and customer-facing teams to understand user needs and solicit feedback on our existing product

• Be the voice of the procurement and sourcing teams within the Zip product team

• Synthesize user needs with the company strategy and your product vision to develop a compelling roadmap and detailed product specs

• Manage end-to-end execution for core product features/capabilities

• Ensure we meet high customer standards by designing robust feature rollout and quality processes in coordination with stakeholder teams

• Pick up slack wherever needed to ensure the team and product’s success, whether that means taking notes in user research sessions or trying to reproduce a reported user issue

• Mentor junior product managers on core product management skills

Qualifications

• 8+ years of Product Management experience, including 4+ at a SaaS company

• Experience working with engineering and design to ship sophisticated products that also deliver a great user experience

• Experience building and iterating on products or feature areas from 0-to-1

• Sufficient technical skills to ask engineers good questions and navigate through user data

• Strong written and oral communication with internal and external stakeholders

• Attention to detail and ability to quickly grasp complex business processes and industry knowledge

• Ability to prioritize ruthlessly, even if may disappoint customers or stakeholders

• Preferred: Experience managing other product managers

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• Start-up equity

• Health, vision & dental coverage

• ️ Catered lunches & dinners for TO employees

• Team building events & happy hours

• Flexible PTO

• Apple equipment plus home office budget

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!