Senior Product Manager, Partner Experience

Moneris Solutions Corp; Toronto; Hybrid; CAD 125,000 - 155,000; Full time

Benefits offered by this job

Total rewards program

Hybrid work arrangement

Career development resources

Job summary

Moneris Solutions Corp is seeking a Senior Product Manager for Partner Experience in Toronto. Lead strategy, development, and commercialization of products and platforms powering our partner ecosystem across Distribution Partnerships.

You will own the partner-facing platforms, APIs, and capabilities, guiding onboarding, management, and growth of merchant portfolios with a digital-first mindset. This is a senior leadership role with cross-functional impact.

Qualifications

• 5+ years of progressive product management experience across platforms, payments, fintech, SaaS or related fields.
• Experience owning complex products from strategy through delivery, commercialization and optimization.
• Strong knowledge of product management disciplines, roadmaps, prioritization, requirements, agile delivery, and performance management.

Responsibilities

• Own the Partner Experience product strategy, roadmap, and priorities for the Partner Experience portfolio.
• Lead end-to-end product lifecycle from discovery to delivery, commercialization, adoption, and optimization.
• Translate partner needs and market trends into scalable product opportunities and solutions.
• Lead the implementation and evolution of partner-facing platforms and APIs to onboard and grow merchant portfolios.
• Advance automation and self-service capabilities to enable scalable portfolio growth.
• Define and monitor product success metrics and drive adoption based on data and partner feedback.
• Collaborate with cross-functional teams to deliver complex strategic initiatives.
• Manage relationships with technology and distribution partners to align with Moneris' long-term objectives.

Skills

Product management

Strategy

APIs & platforms

Cross-functional leadership

Payments/fintech

Stakeholder influence

Education

Bachelor's degree or equivalent

Tools

APIs

Integration platforms

Platform ecosystems

Job description

Senior Product Manager, Partner Experience

Your Moneris Career - The Opportunity The Senior Product Manager, Partner Experience will lead the strategy, development, commercialization, and ongoing evolution of the products, platforms, APIs, and capabilities that power the partner experience across Moneris' Distribution Partnerships portfolio. This role is responsible for defining how Moneris enables and supports its diverse partner ecosystem, including software platforms (ISVs), embedded payment partners, PayFacs, ISOs, associations, affiliates, referral partners, and other strategic distribution relationships. A key initial mandate will be leading the implementation, commercialization, and ongoing optimization of a strategic partner management platform and associated third-party acquiring capabilities. Beyond the initial platform implementation, the role will establish and evolve a broader Partner Experience product strategy focused on creating scalable, digital-first experiences that simplify how partners onboard, manage, support, and grow their merchant portfolios with Moneris. This is a senior product leadership role requiring strong product management expertise, strategic thinking, technical and commercial acumen, and the ability to lead complex cross-functional initiatives. Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility. Reporting Relationship: You will report to the Director, Product - Distribution Partnerships. Posting Type: New Position. Salary Range: The expected base salary range for this role is $125,000 - $155,000. Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

What you'll do

Own the Partner Experience product strategy: Define and manage the product strategy, roadmap, and priorities for the Partner Experience portfolio, aligned with the broader Distribution Partnerships strategy.

• Manage the end-to-end product lifecycle: Lead products and capabilities from discovery and business case development through delivery, commercialization, adoption, measurement, and continuous improvement.
• Translate insights into product innovation: Turn partner needs, market trends, business objectives, and competitive insights into product opportunities, priorities, and scalable solutions.
• Shape and enhance the partner experience: Define and continuously improve partner and merchant experiences across onboarding, portfolio management, servicing, reporting, settlement, and related capabilities.
• Drive platform, API, and ecosystem development: Lead the implementation and evolution of partner-facing platforms, APIs, and integration capabilities that enable partners to onboard, manage, and grow merchant portfolios at scale.
• Advance automation and self-service capabilities: Identify opportunities to simplify experiences, increase automation, and support scalable portfolio growth.
• Measure and optimize performance: Establish and monitor product success metrics, using data and partner feedback to drive adoption, prioritization, and ongoing improvement.
• Lead cross-functional execution: Partner with Product, Technology, Operations, Risk, Finance, Legal, Sales, Marketing, and external stakeholders to deliver complex strategic initiatives.
• Manage strategic partner and vendor relationships: Build and maintain relationships with technology and distribution partners to ensure capabilities and investments align with Moneris' long-term objectives.

What you bring

• 5+ years of progressive experience in product management, product strategy, platform products, payments, fintech, SaaS, or related fields, including experience operating at a senior product management level.
• Demonstrated experience owning complex products or platforms from strategy and discovery through delivery, commercialization, and ongoing optimization.
• Strong knowledge of product management disciplines, including product strategy, roadmap development, prioritization, requirements definition, agile delivery, commercialization, and performance management.
• Experience leading complex initiatives across multiple business and technology teams without direct authority.
• Experience working with APIs, platform products, integrations, or technology-enabled ecosystems.
• Experience developing business cases, evaluating investments, defining pricing or commercial models, and measuring product performance.
• Demonstrated ability to translate customer or partner needs into scalable product solutions.
• Experience presenting recommendations and influencing decisions with senior stakeholders.
• Bachelor's degree in Business, Commerce, Technology, Engineering, or a related discipline, or equivalent relevant experience.

Experience that would set you apart

• Experience within payments, acquiring, fintech, banking, or financial services.
• Experience working with ISVs, PayFacs, ISOs, embedded payments providers, marketplaces, or other partner-led distribution models.
• Experience with merchant acquiring, payment facilitation, third-party acquiring, or merchant lifecycle management.
• Experience with partner management, merchant onboarding, underwriting, settlement, residual management, billing, or reporting platforms.
• Experience managing vendor or technology platform relationships.
• Experience developing API-first or platform-based products and services.

What you get

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit‑sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities. AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team. We acknowledge that people from equity‑deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways.

Meet Moneris. We’re the original Canadian fintech. Powering businesses—from the smallest micro‑merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential. That’s why we exist. For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick‑and‑mortar space or find new ways to connect with customers in their community and beyond. Our commitment to you. From coast to coast to coast, Moneris is proudly powering Canadian commerce for businesses, big and small. Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible. We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses. Powering Canadian commerce. Empowering you. Recognized for Inclusion Moneris is proud to be recognized as a 5‑Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs.