Senior Product Manager - Commercial & Contract Management, Construction & Engineering

IFS; Ottawa; Hybrid; CAD 150,000 - 175,000; Full time

Job summary

IFS is seeking an experienced Senior Product Manager for Commercial & Contract Management to shape strategy and the evolution of capabilities across contract management, procurement, and supplier commitments. You will lead discovery with customers, engineering, sales, and industry experts, driving measurable outcomes.

The role focuses on strengthening subcontract-management while linking contracts, procurement, supplier commitments, changes, and project financial outcomes into a unified

Qualifications

• Significant product-management experience within software/SaaS for construction-management or ERP.
• Direct responsibility for commercial management, contract management, procurement management, or related capabilities in enterprise software.
• Strong domain expertise in construction, engineering, EPC, infrastructure or project-centric industries.
• Fluent English communication is essential.

Skills

Product strategy

Stakeholder management

Customer discovery

English fluency

Education

Degree in construction management, engineering, or related field

Job description

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

Job Description

Construction and engineering projects succeed or fail based on how effectively organizations manage commercial commitments, contractual obligations, procurement, change, cost, and risk.

We are looking for an experienced Senior Product Manager, Commercial & Contract Management to lead the strategy and evolution of IFS capabilities covering:

• Customer and sales contract management
• Procurement and supplier commitments
• Material and equipment procurement
• Subcontract management
• Contract changes, variations, and change orders
• Commercial controls across the project lifecycle

This is a senior, hands-on product leadership role for someone who understands how commercial and contractual processes operate in real construction and engineering environments and has translated that understanding into successful enterprise software products.

You will own the problem-to-outcome journey for the Commercial & Contract Management product area. You will define the vision and strategy, identify the most valuable customer and market problems, build evidence-led investment cases, and lead discovery and product definition with customers, engineering, design, sales, and industry specialists.

The initial focus will include strengthening our subcontract-management capabilities while also establishing a broader commercial management framework that connects customer contracts, procurement, supplier commitments, contract changes, and project financial outcomes into a cohesive experience.

You will work directly with construction and engineering organizations across Europe and North America, engaging with commercial managers, contract managers, quantity surveyors, project directors, procurement leaders, project controls teams, and finance stakeholders.

This role requires deep product leadership, strong industry credibility, commercial thinking, and the ability to lead a product area from strategy and customer discovery through delivery, adoption, and measurable market impact.

Core Responsibilities

Own the Product Strategy

• Define and communicate the vision and strategy for Commercial & Contract Management within IFS Construction & Engineering.
• Establish a differentiated market position spanning contract management, procurement, subcontract management, and commercial controls.
• Translate customer feedback, market trends, industry insight, and competitive intelligence into focused product investments.
• Own and evolve a roadmap that balances innovation, architectural modernization, adoption, customer retention, and commercial growth.
• Drive alignment across related domains including project management, project controls, procurement, finance, project accounting, risk management, and document management.

Lead Customer and Market Discovery

• Engage directly with construction and engineering customers to understand commercial processes, procurement workflows, contractual risk, and operating models.
• Build trusted relationships with customers, partners, and industry experts.
• Validate customer problems and product opportunities before committing investment.
• Establish lighthouse customers and design partners for discovery, prototyping, validation, and early adoption.
• Ensure the product strategy is grounded in measurable customer outcomes and business value.

Define the Product

• Own product specifications describing customer problems, business outcomes, user workflows, acceptance criteria, and success measures.
• Lead functional prototyping and validate solutions with real users before development.
• Work closely with engineering and design as part of a high-performing product triad.
• Ensure solutions form a coherent end-to-end commercial management experience rather than isolated features.
• Apply systems thinking across contracts, procurement, project execution, change management, cost control, revenue management, and commercial risk.

Deliver Commercial and Customer Outcomes

• Build investment cases with clear customer, strategic, and financial outcomes.
• Partner with engineering and design to move efficiently from validated problem to adopted product.
• Support go-to-market activities including positioning, enablement, launch planning, and customer engagement.
• Represent the product area with customers, prospects, partners, analysts, and internal stakeholders.
• Drive adoption from early customers to repeatable market scale.
• Measure success through customer outcomes, adoption, retention, revenue influence, and commercial impact.

Shape the Future of Commercial Management

• Identify opportunities for AI-driven innovation across procurement, supplier management, contract administration, obligation management, commercial risk, and contract change management.
• Leverage AI to accelerate discovery, research, prototyping, and product definition.
• Ensure AI-enabled capabilities deliver tangible business outcomes and trusted decision support.
• Build reusable product capabilities that support multiple construction and engineering business models globally.

You will succeed in this role if you are:

• Customer obsessed and committed to solving meaningful industry problems.
• Commercially minded and focused on measurable business outcomes.
• Outcome driven, prioritizing impact over feature count.
• Credible in the industry, able to engage with experienced construction and commercial professionals.
• Decisive and pragmatic, able to make difficult prioritization decisions.
• Collaborative, working effectively across product, engineering, design, sales, consulting, and customer success.
• Technically fluent, comfortable discussing architecture, APIs, data models, integrations, and AI.
• Comfortable with ambiguity, providing clarity and direction in evolving situations.
• Hands-on, willing to engage directly in discovery, prototyping, specification, and customer engagement.
• A multiplier, helping improve product-management practices and mentoring others.

What We’re Offering

• Salary Range: $150,000 to $175,000 CAD annually + variable bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• RRSP matching
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

Qualifications

Experience & Education

Essential Experience

• Significant product-management experience within a software company developing SaaS, ERP, construction-management, project-management, procurement, or enterprise software solutions.
• Direct responsibility for commercial management, contract management, procurement management, subcontract management, project controls, or related capabilities within an enterprise software portfolio.
• Strong domain experience within construction, engineering, EPC, infrastructure, contractors, specialist subcontractors, or project-centric industries.
• Deep understanding of commercial processes including:
  • Customer and sales contracts
  • Procurement and supplier commitments
  • Subcontract management
  • Change orders and contract variations
  • Commercial obligations and compliance
  • Valuation, payment, retention, and claims
  • Cost, revenue, margin, and cash-flow impacts
• Demonstrated ownership of product strategy, roadmap, discovery, delivery, launch, and adoption.
• Strong customer-facing experience working with both operational users and executive stakeholders.
• Excellent communication, stakeholder-management, and prioritization skills.
• Experience collaborating with global engineering and design teams.
• Fluent English communication skills.
• Based in Europe or North America with willingness to travel as required.

Desirable Experience

• Construction commercial management, quantity surveying, procurement management, contract administration, or project controls experience.
• Familiarity with major construction contracting models and commercial delivery frameworks used in Europe or North America.
• Experience with construction ERP, project controls, procurement, contract management, or capital-project software platforms.
• Understanding of project accounting, forecasting, cost controls, earned value, applications for payment, supplier payments, and revenue management.
• Experience modernizing enterprise software products and introducing AI-enabled capabilities.
• Exposure to pricing, monetization, business-case development, or product P&L ownership.
• Experience creating customer design-partner or lighthouse-customer programs.
• Degree or equivalent experience in construction management, engineering, quantity surveying, business, computer science, or a related discipline.

Additional Information

Why Join IFS Construction & Engineering?

This is a unique opportunity to shape the future of commercial and contract management for one of the industry's most comprehensive enterprise platforms.

You will help define how construction and engineering companies manage contracts, procurement, suppliers, commercial risk, project change, and financial outcomes across the entire project lifecycle while leveraging the latest advances in AI and enterprise software.

You will work with some of the world's leading contractors, engineering firms, and project-driven organizations to transform how they deliver complex projects at scale.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 7,000+ employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.