Senior Product Manager, Benefits

Gusto; Toronto; Hybrid; CAD 186,000 - 230,000; Full time

Job summary

Gusto is seeking a Senior Product Manager, Benefits to enhance the experience for small business employees engaging with benefits solutions. This role emphasizes high ownership and collaboration across teams to tackle complex challenges, requiring a strong track record in product management and deep customer understanding.

Qualifications

• 5+ years of product management experience.
• Track record of effective execution.
• Experience in operationally complex and regulated industries.

Responsibilities

• Deliver improvements to employee benefits access and engagement.
• Own strategy to address customer challenges and drive adoption.
• Collaborate with engineering, design, and customer experience teams.

Skills

Cross-functional collaboration

Product strategy development

Customer empathy

Job description

Join to apply for the Senior Product Manager, Benefits role at Gusto .

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. We’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

By The Numbers

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the US, Canada, Mexico, and Turkiye and growing
• Over $500M in annual revenue
• The SMB market is large and growing, with opportunities to impact millions of businesses in the US and beyond.

What Product Management Is Like At Gusto

• We seek high-autonomy, entrepreneurial Product Managers to build solutions for small businesses and their employees. We value high ownership, operating like business owners, managing entire roadmaps from strategy to execution.
• Our lean product team offers high impact and ownership.
• We serve small and medium businesses with a mission-driven culture focused on empowering these entrepreneurs.

About The Team

Gusto Benefits aims to expand access to quality health and financial benefits, aspiring to be the top Benefits solution for SMBs. The Benefits Product team manages the full stack of Gusto’s Benefits offerings, including the front-end app, platform services, and internal tools. You’ll focus on key customer problems like expanding voluntary insurance options or reimagining enrollment experiences, working on meaningful, high-impact challenges.

Day-to-Day Responsibilities

• Deliver improvements to how small business employees access and engage with benefits, such as expanding voluntary insurance or improving enrollment processes.
• Own the strategy to address customer challenges, drive adoption, and manage costs, including launching new voluntary coverage lines and creating delightful enrollment experiences.
• Collaborate with engineering, design, data science, sales, and customer experience teams, and engage with carriers to define and prioritize product offerings.

What We're Looking For

• 5+ years of product management experience or 8+ years of relevant experience.
• Proven track record of effective execution.
• Strong cross-functional collaboration skills.
• Ability to identify opportunities, build business cases, and develop product strategies and roadmaps.
• Entrepreneurial spirit, passion for our mission, and deep empathy for customers.
• Experience in operationally complex and regulated industries.
• History of building products that customers love.

If you’re interested but don’t meet all criteria, we encourage you to apply. We value enthusiasm and potential.

Compensation ranges from $153,000 to $191,000 in Denver and major metros, and $186,000 to $230,000 in San Francisco, Seattle, and New York, depending on location, experience, and other factors.

Work Locations

Offices in Denver, San Francisco, and New York, with remote options across the US and Canada. Specific roles will specify work location eligibility. Office attendance is typically 2-3 days per week.

We hire from diverse backgrounds, and are committed to equal opportunity employment and accommodations for disabilities.

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