Senior Product Manager - AI for Restaurant Ops

7shifts; Toronto, Saskatoon; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

7shifts is seeking a Senior Product Manager to own a product used by tens of thousands of restaurants daily. You will report to the Sr Director of Product, collaborating with a designer, an EM, and engineers to ship AI-powered features that automate restaurant operations and improve value with every release.

You will drive discovery, leverage data and feedback to shape the roadmap, and partner with GTM and executives to ensure alignment on priorities and outcomes.

Qualifications

• Experience owning a scaled product with millions of active users.
• AI feature shipped to production with learnings.
• Daily use of AI for synthesis, discovery, and workflow automation.
• Ability to pull data with SQL to build your case.

Responsibilities

• Set and maintain the roadmap by pulling together customer research, business priorities, and market signals into clear, prioritized work the squad can act on.
• Run discovery end to end: talk to restaurant operators, dig into the data, find patterns in what's working and what's breaking, and turn real problems into testable solutions.
• Ship AI features that solve real operator and employee problems, and partner with Engineering and Design to turn the best AI bets into product.
• Use AI in your own workflow to shorten discovery cycles, analyze customer feedback at scale, and speed up PRD writing, so the team spends its time on the calls that need human judgment.
• Define success before you build: set metrics, validate assumptions early, measure results after launch, and use what you learn to decide what's next.
• Align GTM, executives, Engineering, Design, and Data around a shared direction, and make tradeoffs visible so the right calls get made quickly.
• Work with Product Marketing on launches and positioning so operators understand and use what ships.

Skills

Scaled product leadership

AI feature shipping

AI workflow automation

LLMs knowledge

Data analysis

SQL data queries

Stakeholder management

Cross-functional collaboration

Discovery & research

Job description

7shifts is seeking a Senior Product Manager to own a product used by tens of thousands of restaurants daily. You will report to the Sr Director of Product, collaborating with a designer, an EM, and engineers to ship AI-powered features that automate restaurant operations and improve value with every release.

You will drive discovery, leverage data and feedback to shape the roadmap, and partner with GTM and executives to ensure alignment on priorities and outcomes.