Senior Product Manager (Centah)

Financeit; Toronto; On-site; CAD 130,000 - 145,000; Full time

Benefits offered by this job

Competitive pay and performance-based bonus

Comprehensive medical, dental, and vision coverage

Career learning and development programs

Flexible work arrangements

Job summary

A tech-driven SaaS company in Toronto is seeking a Senior Product Manager to lead the product roadmap and drive the success of their innovative solutions. The role involves collaboration with cross-functional teams, clear communication of insights, and a customer-focused approach to solving problems. Ideal candidates will have a minimum of 5 years in product management, strong communication skills, and experience with Agile methodologies. This position offers a competitive salary and flexible work arrangements.

Qualifications

• Minimum of 5+ years in product management or related fields.
• Experience with SaaS and web enterprise platforms.
• Exceptional written communication and storytelling skills.

Responsibilities

• Drive the product roadmap balancing feature delivery and scalability.
• Act as the voice of the customer to explore pain points.
• Lead development teams in an Agile environment through delivery.

Skills

Product management

Business analysis

Technical project management

Agile methodologies

Communication

Detail-oriented

Tools

Jira

Figma

Job description

Overview

Centah is a SaaS company, part of Financeit, that helps home improvement businesses manage lead intake, routing, and conversion through a configurable platform at the center of their operations.

We are at a pivotal moment. After years of building custom solutions for a small number of large clients, we are evolving into a scalable, market-wide SaaS platform with intentional funding and a runway through to 2028. You won’t be maintaining a mature product — you’ll help shape what it becomes. The work is hands-on and high-impact, with real ownership and visibility across the business. You’ll collaborate with different teams, contribute to key decisions, and see the direct impact of your work. We’re looking for people who are excited to build, take ownership, and play a meaningful role in what Centah becomes next.

About the role

As the Senior Product Manager at Centah, your goal is to drive the development and success of our products. In this pivotal role, you will lead cross-functional teams to define, design, and deliver innovative solutions that meet the needs of our clients and users while driving business growth.

Reporting to the Director of Product, you will define and communicate a clear product feature vision and roadmap aligned with our business objectives, staying ahead of industry trends to identify new opportunities. Acting as the voice of the customer, you will foster a culture of innovation and ensure our products meet real market needs. This role requires strong product judgment, cross-functional leadership, and deep domain expertise in the home services industry.

What you'll do

• Drive the product roadmap for your specific domain, balancing near-term feature delivery with long-term platform scalability.
• Communicate clearly with senior leaders, presenting insights, tradeoffs, and recommendations that inform strategy and drive company objectives.
• Act as the voice of the customer by applying a curious, problem-first mindset to deeply explore root pain points before collaborating on solutions.
• Champion projects from ideation to launch, defining requirements, identifying edge cases, and owning final delivery and results.
• Lead development teams in an Agile environment through continuous delivery, organizing estimations, refining scope, and making smart trade-offs to meet deadlines.
• Prioritize product features based on market demand, strategic goals, and risk assessment to maximize business impact.
• Monitor product performance metrics after release, making data-driven decisions to iterate and continuously improve the product.

Requirements

What you'll need to succeed:

• Minimum of 5+ years of experience in product management, business analysis, technical project/program management or software development delivery.
• Direct experience building out complex web/SaaS/enterprise platforms.
• Proven ability to thrive in both the strategic and tactical, building a broad vision for a product area while flawlessly executing the plan.
• Exceptional written communication and storytelling skills.
• Strong attention to detail with a meticulous approach to developing requirements and identifying edge cases.
• Experience championing projects from start to finish, communicating the value to internal and external stakeholders, mitigating risk and owning the delivery/results.
• Demonstrated ability to act as a self-managed leader who can take ownership of a large scope while remaining highly collaborative with cross-functional pods and technical experts.
• Expertise with common software development tools like Jira and Figma.

Benefits

• Winner of Canada's Most Admired Corporate Cultures for two consecutive years. An award-winning culture with a collaborative and inclusive team.
• Competitive pay and performance-based bonus.
• Base salary: $130,000 - $145,000
• Annual bonus: 20%
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage + Lifestyle Account.
• RRSP Matching and Parental Leave Top Up Program.
• In-office massage and workout sessions.
• Virtual events such as Lunch & Learns, company parties, team activities and charity initiatives.
• Career learning and development programs.

Next Steps

If what you just read excites you, we’d like to hear from you. Please submit your application and we’ll contact you if you are selected for a phone interview.

Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.